The provision of system-wide tools, education, guidance and testing for requests for assistance is strengthened to enhance understanding and outcomes.

The Department of Housing and Public Works should be included within Local Disaster Management Group evacuation centre planning and plans and assist with decision making around the relocation of evacuees from evacuation centres.

The provision of system-wide education, guidance and testing to enhance requests for Assistance is strengthened.

The Queensland Offers of Assistance Policy, particularly for corporate donations, should be updated and exercised prior to the next season. 

Business continuity planning should feature permanently in disaster management doctrine.

Wherever possible, the antecedents that will lead to catastrophic fire weather conditions existing for a particular area should be identified and documented within fire management plan relevant to the area.  

Hazard-specific plans and guidelines should be published on external websites for access by relevant stakeholders.

Queensland's plans and arrangements for heatwave should be reviewed to provide for an intergrated multi-agency approach to their management. A single agency should lead and oversee this process.

Hazard-specific and disaster management guidelines and plans should explain the circumstances and process for hazard-specific activation of the disaster management arrangements in support of an incident. They should be relevant to local authorities and local and district groups, and used during events. 

Building capacity in fire simulation and predictive capabilities, including the capability of people to read and interpret these products through training, should be investigated and considered.

Given an increasing risk of intense fires, the framework of legislation relating to vegetation management, bushfire mitigation and preparation priorities should be re-assessed. The re-assessment should aim to enable more appropriate and flexible means at the local level for the reduction of intense fires.

All agencies should identify the capacity and appropriate positions for the role of liaison officers, and ensure sufficient numbers are trained.

Legislation at state and local level requiring landholders to reduce fire risk on their property should be actively applied

Planning for response to bushfire risk should identify all stakeholders to be engaged in the response phase and their roles and responsibilities should be clearly documented.

Accordingly I recommend that the Federal Minister for Transport, consider engaging an external consultant to assess whether high level intervention is warranted. 

I recommend that CASA reconsider the introduction of measures to ensure the efficiency of training and checking organisations for air transport operations. I recommend that this include the way in which particular training needs of an air operator’s flight crew are to be identified (including recurrent training and CRM training) and how those needs are to be met by approved or certified training and checking organisations. 

I recommend that CASA consider creating firm guidelines that require consideration of workload, lines of authority, potential conflicts of interest and any other factors that impact upon the ability of “key personnel” to discharge their responsibilities within an aviation organisation when its officers are approving appointments to those positions. 

I recommend that Civil Aviation Safety Authority (CASA) expedite the introduction of mandatory crew resource management training.