INQ263

CFA and VICSES should: improve their central and regional oversight of volunteer workforce management by strategically using the available information, such as volunteer demographic data, Brigade Operational Skills Profiles and ERAS-e profiles, and developing new information, such as risk assessm

VicSES should: improve ERAS-e profiles to reflect volunteer activity and availability

CFA should: improve Brigade Operational Skills Profiles to reflect volunteer activity and availability

CFA should: develop exit surveys and associated management reports based on meaningful analysis as a way to better inform it about the reasons that volunteers leave

CFA and VICSES should: explore further opportunities to collaborate with each other.

CFA and VICSES should: evaluate volunteer support systems and processes

VICSES should: review and improve data quality around volunteer numbers and skills

CFA and VICSES should: implement risk management processes within regions, districts, brigades and units to understand and manage the local risks associated with their volunteer workforces

CFA and VICSES should: develop recruitment and retention strategies to guide these activities centrally, regionally and at the district, brigade and unit level, so that approaches are consistent with the organisations’ strategic goals

VicSES should: align ERAS-e profiles with its planning cycle