Victorian Government design and implement an Extended Loss of Supply Support Payment Scheme (ELOSS Payment) which requires distribution businesses to financially support customers during prolonged power outages. This will address community feedback about the Victorian Government Prolonged Power Outage Payment (PPOP) Elements of ELOSS are to include:.
a. Timely and daily customer payments after 72 hours up to a per customer maximum amount.
b. Distribution businesses to administer and fund ELOSS up to a maximum amount.
This recommendation should be implemented by June 2025
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Recommendation 11
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