That councils develop flood risk management practices consistent with best practice risk management, and that these incorporate:
- specific flood risk management goals and objectives, which are supported by stakeholders and clearly linked to the councils’ wider strategies, plans and budgets
- a risk assessment and prioritisation process based on a sound knowledge of flood exposure
- an option assessment process with clear criteria that would include costs of treatment options, effectiveness (in mitigating flooding risks), and impacts on the conservation and environmental goals of stormwater management
- a long-term flood risk management plan to achieve the objectives of these practices
- an ongoing targeted community education program to raise awareness of flooding issues, ascertain community expectations and encourage behaviour that will limit flooding risks
- performance indicators that measure the effectiveness of flood risk management treatments in lowering flooding exposure, the results of which should be regularly reported to the community.

Recommendation 4