That the officer responsible for the importation of horses ensure that:
(a) up-to-date copies of operating procedures or manuals setting out the procedures to be implemented are available both in soft-copy form on the AQIS intranet site and in hard-copy form at any premises where tasks associated with horse importation are ordinarily performed
(b) AQIS personnel involved in the importation of horses are trained in all relevant aspects of procedures relating to the importation of horses
(c) AQIS personnel taking up duties involving tasks related to horse importation and not having performed such tasks for more than 12 months undergo proper training in the relevant procedures before commencing their duties.

Recommendation 30