The Fire Services Commissioner ensures that policy, operational procedures, systems and training relating to information and warnings that have been applied to bushfires are now also applied to other emergencies. In particular:
- information and warning messages are consistent as well as relevant, timely and accurate
- a formal arrangement is established to ensure twenty-four hour availability of information officers for the issuing of information and warning messages
- advice messages are issued to the community as soon as practicable to prevent ‘information gaps’
- integration of MFB with the One Source One Message (OSOM) system is expedited.

Recommendation 1