The Committee recommends that the General Insurance Code of Practice provide that final cash settlements:
- Be provided in a template form that is standardised across all insurers. The template should include a clear itemisation of all key elements of the total sum. The template be designed with input from peak consumer organisations and the Australian Securities and Investments Commission.
- Should include actionable, comprehensive, and transparent quotes.
- Should clearly identify compensation for unforeseen risks and project management risk (as identified in Recommendation 9).
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Recommendation 10
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