REC324-4307 |
9 - Community education
9 - Community education
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Flood education: That, to build disaster resilience in future generations as floods and other natural disasters are a fact of Australian life, the Department of Education should design, implement and deliver an evidence-based, targeted education campaign (like sun exposure) in schools (new disaster curriculum).
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REC324-4311 |
33 - Relief and recovery
33 - Relief and recovery
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Transition initiatives: That, to improve the community’s experience during immediate disaster recovery phase, Government through the SEOCON, NSWRA, DCS/Service NSW and other state agencies as required provide greater support (financial, health [including mental health], temporary accommodation, administrative and other support services) to affected communities by:
• minimising the number of times a person is required to relive their trauma by providing evidence or narrative of their disaster impact (for the purposes of accessing relief and support services). This includes consistent and effective referral pathways and follow up mechanisms
• looking at information sharing arrangements with the Australian Government to streamline grant identification and delivery
• partnering with affected communities and individuals to navigate and access support as soon as possible during or immediately following disaster events
• where possible, merging evacuation and recovery centres for the first 30 days post disaster. Where co location is not possible, DCS/Service NSW must have a representative present at both evacuation and recovery centres.
The Inquiry notes that clear transition initiatives are required dependent on the phase of recovery and lead agency associated – for example, the transition between the SEOCON (including DCS/Service NSW) in the immediate recovery phase to the NSWRA for the longer-term recovery. Functions that may require transition include, but are not limited to, administering grants and funding, and managing infrastructure and housing projects.
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REC324-4313 |
8 - Communications and warnings
8 - Communications and warnings
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NSW disaster app: That, to improve community confidence in government messaging and warnings, the SEOCON and DCS develop a single ‘NSW disaster app’. This:
• will consolidate individual agencies warning apps
• have a simple interface that is accessible via mobile devices
• provide real time flood warnings and information, both raw information from gauges and processed information from publicly available models
• allow citizens to provide information during a flood to help authorities and community, including flood imagery and local knowledge observations in the lead into, during and immediately after flood events. Further, the SEOCON and DCS develop a single impact assessment tool accessible by DCS/Service NSW to expediate grants for and insurance claims on homes and businesses.
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REC324-4314 |
8 - Communications and warnings
8 - Communications and warnings
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PIFAC function: That, to ensure the community can better understand the threat of flood, storm and tsunami activity, the Department of Customer Service (DCS) be made accountable for PIFAC in all emergencies. This will improve access to clear, reliable and consistent messaging prior to and during emergencies. This transfers the PIFAC role from NSW Police Force to Service NSW. Under this PIFAC function, DCS would be responsible for:
• proactively assessing community sentiment and working with agencies to effectively disseminate key disaster information to all communities including vulnerable, culturally, linguistically, and religiously diverse communities
• coordinating clear, consistent, reliable messaging from all government agencies, especially during a disaster
• working with the SEMC, the Bureau of Meteorology, the new NSWRA and SEOCON to provide public statements evaluating the likely risk of flooding and the effectiveness of planning and preparation for the upcoming season. This should be based on sophisticated monitoring of key risk factors and signals for extreme flood events. It should form the basis for clear public communication about these risks on a regional basis and the actions that the Government proposes in preparation.
• working with the NSWRA and SEOCON to deliver a single communication tool for riverine floods, flash floods and dam warnings which uses all available inputs (such as information from the Bureau, real-time river and rain observations data and citizen science data) and provides an assessment of antecedent conditions (such as saturated catchments, soil moisture and water storage capacity). This information should be available to communities and individuals in real-time, on live warning signs in town centres (using satellite connections so they are not reliant on local telecommunications infrastructure)
• recognising that community will revert to social media platforms to self organise when government is unable to respond, the NSW Government should also consider how to work with social media companies and online communities to ensure consistent messaging during an emergency. This may include directing individual users to Government platforms for updated information.
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REC324-4297 |
33 - Relief and recovery
33 - Relief and recovery
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Housing , especially social housing: That, to ease housing stress in flood prone areas and ensure new development is resilient and community-centred, Government pursue a multi-pronged, decadal strategy through:
• ensuring flood-displaced residents in emergency housing who have no safe return to home options are re-homed in more permanent settlements where community can be re-established, and that emergency housing clusters do not take on de facto permanency
• providing authoritative advice on how to reclaim and restore flood damaged houses affected by mould. This includes providing detailed advice on who is at risk from living in mould-infected houses (the immunocompromised and those with lung damage plus certain other groups) and what constitutes safe living conditions for this group
• ensuring building standards are adopted for build back after floods so that new housing stock is as flood proof and flood recoverable as possible
• investing additional state, Commonwealth and private sector monies to grow the stock of social and affordable housing
• accelerating investment by the community housing and private sectors in new social and affordable housing projects through a Government run co-contribution grant funding program
• planning for and encouraging collaborative public and private sector investment in innovative mixed-use developments in flood prone regional cities and towns that are built above ground level to be flood
• resilient, are centrally located, and increase housing diversity by providing smaller social, affordable and market dwellings
• the Government’s Expert Housing Advisory Panel providing advice on additional market interventions to improve rental affordability and ease vacancy shortages to reverse homelessness and take pressure off social housing waitlists
• fast-tracking the approval and servicing of new village developments beyond the current footprint of Lismore and other Northern Rivers towns on existing cleared agricultural land above the re-calculated flood planning level, ensuring all infrastructure including transport, retail, schools, public space and other community facilities are in situ prior to occupation
• fast-tracking planning approvals and the provision of enabling infrastructure to accelerate delivery of Aboriginal housing on Local Aboriginal Land Council land and lands owned by Native Title corporations that respects culture and kinship and supports stable accommodation pathways
• partnering with the development and community housing sectors to relocate flood prone social and affordable housing on the Hawkesbury-Nepean floodplain to new and attractive multi-use, medium density developments within the CBDs of Mount Druitt, Blacktown and other Western Sydney city centres
• under the leadership of the NSW Building Commissioner, developing a code for flood resilient, environmentally sustainable building that accounts for current and likely future supply chain disruptions and extends to modular and manufactured homes
• working with the Greater Cities Commission and regional councils to ensure future local housing strategies factor in the need for natural disaster emergency housing and promote resilient housing systems
• encouraging financial institutions and insurance companies to use pricing structures to incentivise the construction of more safely situated and resilient buildings
• supporting building industry skills growth and making building material supply chains more robust to insulate the economy from future natural disaster and other exogenous shocks
• ensuring building industry occupational health and safety regulations are enforced in the flood-affected areas rebuilding programs.
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REC324-4306 |
6 - Insurance and legal liability
6 - Insurance and legal liability
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NSW Reconstruction Authority: That, to provide rapid and effective recovery from floods (and other disasters) and to provide maximum mitigation of the impacts of future floods (and other disasters), Government establish a permanent state-wide agency, the NSW Reconstruction Authority (NSWRA) dedicated to disaster recovery, reconstruction and preparedness. The NSWRA should:
• source and acquit reconstruction funding from state, Australian Government and philanthropic sources and ensure it is distributed and spent efficiently, effectively, and equitably to get the affected communities functioning again successfully in minimum time. A disaster-preparedness funding envelope should be a permanent feature of the state’s budget (NSW Adaptation Fund) with specific drawdown arrangements negotiated as soon as a disaster occurs
• work with appropriate agencies to ensure disaster relief grants schemes are put into place quickly and ensure rapid and effective distribution of disaster relief grants
• be the clear lead agency responsible for managing and coordinating Government’s program of housing and infrastructure renewal and recovery within disaster‐affected communities, with a focus on working with community, business, state and local government partners (particularly planning, infrastructure, water and roads agencies and utilities) to deliver best practice and rapid effective expenditure of public reconstruction funds. For this it should be given appropriate authority to accelerate or override planning arrangements (in particular, local government planning, environmental and land management controls, provisions and regulations) in affected and high-risk areas and, as necessary, compulsorily acquire or subdivide land
• ensure there is appropriate project management, monitoring, evaluation and reporting of recovery implementation and associated civil engineering and public works at both a state and local level
• develop effective information flow and consultation mechanisms which ensure a clear voice in crisis but also a broader engagement process during the rebuilding phase, so all those affected in a disaster are supported, consulted and informed throughout the recovery and reconstruction process
• in line with the Government’s vision to build a more disaster-robust state, be the state’s lead agency responsible for disaster prevention. In this role, NSWRA would work collaboratively with key stakeholders (at risk communities, local government and the private, research and philanthropic sectors) to improve risk reduction and disaster adaptation particularly in high-risk areas. In particular, it should work with disaster prone communities, local government and agencies across state government to develop a State Disaster Mitigation Plan and scope, source funding for and lead special disaster-prevention and mitigation projects identified in that Plan
• contribute to Government’s objectives for the community – creating jobs, homes and a strong economy, especially in the regions, protecting the environment and building safe, caring and connected communities by:
— administering funding under disaster recovery funding arrangements and assisting local governments to achieve value for money outcomes in their reconstruction programs
— providing advice and support to local governments to maximise the effectiveness of their disaster preparedness and reconstruction programs
— coordinating disaster recovery activities that help communities recover from disasters and build their preparedness for future events.
Further, it is recommended that the NSW Reconstruction Authority be established and function under dedicated legislation [the NSW Disaster Reconstruction Act] that is modelled on the Queensland Reconstruction Authority Act. This legislation should include that:
• the Authority be allocated to a senior portfolio to maximise its convening power and its ability to respond rapidly when disaster strikes
• its CEO be a statutory appointment and be supported by an Advisory Board (maximum 7 members) comprising community, government and industry leaders with appropriate expertise and experience related to disaster response
• Special Projects be formal constructs with appropriate links to all other relevant agencies
• transition provisions transfer the activities and assets of the Northern Rivers Reconstruction Corporation with immediate effect.
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