The Department of the Prime Minister and Cabinet include in the Australian Government Crisis Management Handbook criteria for the publication of plans to appropriately inform stakeholders of crisis arrangements.

The Committee recommends the Insurance Council of Australia in consultation with the Australian Securities and Investments Commission and state, territory and local governments:
- Develop guidance for policyholders on the actions they can take to clean up their properties following a natural disaster.
- Include in the guidance any actions policyholders should take to document damage to their properties, such as taking photos to assist with their claim.
- Obtain a commitment from insurers that they will have regard for the guidance when assessing claims.
- Distribute the guidance as soon as possible to disaster-impacted local government areas.
- Make the guidance part of information distributed by insurers when a natural disaster occurs, including making the guidance available at recovery hubs in hard copy form.
- Develop debris cleanup guidance for councils.

The Committee recommends that all large insurers commit to having a physical presence at major emergency hubs in affected communities as soon as possible following a natural disaster.

The Committee recommends that a new service be offered to support vulnerable cash settlement recipients to project manage rebuilds and major repairs. This could be similar to the Service Navigator role in Queensland’s Resilient Homes Fund.

The committee recommends that the Australian Government establish a national asset register to improve the efficiency of the deployment of resources in the aftermath of a disaster. The Government should consider whether it is feasible to include not only federal and state government assets, but also suitable local community, private sector and non-government organisation assets.

The Commonwealth should streamline nationally consistent standardised measures, focused on response and short-term recovery that can be delivered quickly following a disaster event. The standardised measures should:
- Ensure a nationally consistent activation process/decision making framework that is based on impact, consequence and need.
- Create certainty and speed for pre-determined funding.
- Clearly state the eligible activities, their relevant domain/s and the conditions under which the measure can be activated.
- Adopt streamlined audit and assurance, as well as monitoring and evaluation requirements consistent with the Outcomes Policy.

The Minister for Emergency Management should deliver an annual Statement to Parliament that:
- Defines the Commonwealth’s role in prioritising risk reduction, prevention, resilience, and mitigation against natural disasters.
- Outlines the national natural disaster risk reduction investment priorities.
- Reports against nationally agreed natural disaster risk reduction and resilience investment outcomes.
- Updates Parliament on the progress of disaster impacted communities where Commonwealth programs and investment are involved.

ANZEMC’s core mission should be narrowed to:
1) Supporting the NEMMM, particularly to identify its five priorities for action and ensuring they are implemented; and
2) Providing a forum for key senior officials to address other nationally (e.g., cross- jurisdictionally) pressing, emerging and longer-term challenges.

Given the importance of NEMMM’s work, meetings should occur quarterly and be in-person at least twice yearly, be of sufficient length to allow for issues to be properly canvassed and discussed and be preceded by an opportunity for the NEMMM members to meet informally alone together.

ANZEMC should meet four times each year, including twice face-to- face, with one of the in-person meetings devoted predominantly to “Disaster Resilience and Recovery.” The face-to-face meetings should be preceded by an opportunity for the ANZEMC members to meet informally.

NEMMM agendas should ensure that discussion of urgent tactical challenges don’t crowd-out consideration of the strategic challenges.
- NEMMM should request ANZEMC, facilitated by NEMA, to conduct “stress-testing” scenario planning of the consequences (e.g., exhausted emergency workers, insufficient emergency housing and shortages of trades people) of year-on-year increases in consecutive and intensifying national-scale disasters.

Each jurisdiction should be allowed a maximum of three senior officials on ANZEMC to enable the inclusion of these jurisdictional responsibilities (see Appendix F for Summary of State and Territory responsibilities).

NEMMM should co-convene a joint Ministerial Council meeting with climate change adaptation ministers to promote greater coherence between NEMMM’s resilience work and climate adaptation—two key components of a future national resilience strategy. This should be a face-to-face meeting.

The government members of ANZEMC should be senior officials (Commissioners, Deputy Secretaries or Heads of Agencies) from agencies that have the lead jurisdictional responsibility for preparedness and response and resilience and recovery.

The ANZEMC workplan and meeting agendas should be explicitly organised under two headings: “Disaster Resilience and Recovery” and “Preparedness and Capabilities Policy”.

State and territory governments should develop and implement efficient and effective arrangements to:
(1) educate the public about the challenges associated with donated goods, for example, the storage and distribution of donated goods, and
(2) manage and coordinate donated goods to ensure offers of support are matched with need. 

Australian, state and territory governments should incorporate the principle of ‘build back better’ more broadly into the Disaster Recovery Funding Arrangements. 

Governments should create and publish standing policy guidance on whether they will or will not assist to clean-up debris, including contaminated debris, resulting from natural hazards. 

Australian, state and territory governments should expedite the development of pre-agreed recovery programs, including those that address social needs, such as legal assistance domestic violence, and also environmental recovery. 

Australian, state and territory governments should refine arrangements to support localised planning and the delivery of appropriate mental health services following a natural disaster. 

Australian, state and territory and local governments should evaluate the effectiveness of existing financial assistance measures to inform the development of a suite of pre-effective pre-determined recovery supports. 

The Australian Government, through the mechanism of the proposed standing national recovery and resilience agency, should convene regular and ongoing national forums for charities, non-government organisations and volunteer groups, with a role in natural disaster recovery, with a view to continuous improvement of coordination of recovery support. 

Australian, state and territory governments should create a single national scheme for the regulation of charitable fundraising. 

The committee recommends that Department of Immigration and Citizenship (DIAC) and its relevant contractors continue to monitor the wellbeing of the survivors and that counselling and support services should be provided for as long as is necessary.

The committee recommends that relevant Commonwealth agencies continue to monitor the wellbeing of their personnel and that counselling and support services should be provided for as long as necessary.

The committee recommends that the Department of Regional Australia and DIAC liaise with the Christmas Island community to explore options for a permanent memorial to be erected on the island, at a site of the residents' choosing, for the victims of the tragedy.

The Working Group recommends that States/Territories consider their ability to house large numbers of domestic pets, and where necessary, develop plans and arrangements that facilitate this need. 

The Working Group recommends that the National Recovery Coordinators Group considers the issue of emergency relief centres in the context of catastrophic disaster with a view to assisting jurisdictions to plan for the need to accommodate thousands of people following a disaster. 

The Working Group recommends that potential shortfalls in the capacity to deal with large numbers of unprotected children and other special needs groups in a catastrophic event be referred to the Disaster Recovery Sub Committee of Community Services Ministers’ Advisory Council (CSMAC) for consideration and report back. 

The Working Group recommends that jurisdictions plan for the logistics of supply and delivery of meals to large numbers of homebound persons in an attempt to identify possible ways of resolving existing shortcomings. 

The Committee recommends that:
- As a short term objective, the use of ‘40’ channel UHF CB equipment be adopted for coordination and interoperability of communications at fire ground level.
- As a longer term objective a national communications plan be developed and incorporate the provision of low powered VHF channel allocations for the purpose of ensuring compatible fire ground communications between all agencies on a national basis.
- That the use of UHF CB between units on the fire ground be included in communications planning for intra-state and interstate deployments.

The Committee recommends that the state and territory bushfire agencies ensure that, on a district basis, communications are addressed within the district operations plans and that the plans are capable of easy adoption to incident action plans.

The Committee recommends that Emergency Management Australia and the Australian Communications Authority work with state and territory bush fire authorities to ensure that that district communication plans
have regard for the amount of radio traffic that may be generated under the most severe conditions.