The Committee recommends that the ACT Government conduct technology capability planning as part of the development of the Strategic Bushfire Management Plan version 5.

The Committee recommends that the ACT Government develop a Natural Disaster Strategy that covers all aspects of health to ensure continuity of access to healthcare in the event of a natural disaster.

The Committee recommends that the Multi-Hazard Advisory Council resume the Bushfire Council’s practice of providing annual reports to the Minister on bushfire preparedness ahead of every fire season.

The Committee recommends that PCS consider reviewing and streamlining the sign-off process for road maintenance contractor works and recruiting or training additional road maintenance contract managers with the appropriate skills and qualifications to assist in the delivery of the road maintenance program.

The Committee recommends that the ACT Government ensure that senior PCS management (Director, planning officer, operations officer, prescribed burn officer) of the PCS Fire Management Unit have on-the-ground fire-fighting experience or training.

EPSDD and ESA work together to develop values officer training and accreditation.

The Territory and Municipal Services Directorate, as part of its Bushfire Operations Plan monitoring and reporting, should assess and publicly report on cumulative progress against broader outcomes identified in the Regional Fire Management Plans and the Strategic Bushfire Management Plan.

ACTAS should develop a set of standards to measure and monitor patient satisfaction, so that improvements to the service can be made, based on patient satisfaction information.

ACTAS should establish a clinical information database that:
• enables the tracking and analysis of patient care records;
• facilitates improvements to the clinical care of patients; and
• provides an evidence based dataset to inform the future planning of the delivery of ambulance services.

ACTAS should implement systems to enable the accurate collection and measurement of non-emergency ambulance service bookings to facilitate monitoring of performance and the provision of accurate advice to Government.

ACTAS should log all emergency calls on CAD to document non-ambulance dispatch decisions, and to provide more complete data on demand.

ACTAS should develop a comprehensive performance management framework that includes key performance indicators and targets aligned to its service delivery activities, to help inform management and stakeholders of its performance.

That training of all personnel involved with emergency services be under constant review

That the Australian Federal Police and the Emergency Services Agency ensure that personnel in their respective organisations are fully briefed on the agreed policy on evacuations

That public land management agencies ensure that their senior personnel have appropriate experience in fire management and are provided with adequate resources and suitable experienced and trained staff to effectively implement fire management programs

That a review be conducted of the adequacy of training and the numbers of firefighters experienced in performing effective, safe large-scale back-burning operations

That land managers ensure their staff are properly trained in the effective use of large bulldozers at wildfires and that staff are available to be assigned to supervise bulldozer operations

That the Emergency Services Agency review the level of understanding among firefighting personnel of the latest information available nationally and internationally about wildfire behaviour and suppression and provide additional training if warranted