INQ160

TitleLong
Business Continuity Management and Emergency Management in Centrelink (Federal)
INQAuthor
Ian McPhee - Auditor-General
Year
InquiryType
DisasterType
State
Status

Recommendations for this Inquiry

INQ-ref REC-UID CODE SubCode SrcNUM Recommendation
INQ160 REC160-3041 A - Responsibility 21 - Role of Commonwealth Government Recommendation 1

To improve the governance arrangements for business continuity management (BCM) in Centrelink ,the Australian National Audit Office (ANAO)
recommends that:

INQ160 REC160-3042 A - Responsibility 38 - Agency/Department Reporting Recommendation 2

In order to identify key business processes and provide for the regular comparative assessment of Maximum Allowable Outage periods (MAOs), the ANAO recommends that Centrelink:

INQ160 REC160-3043 A - Responsibility 21 - Role of Commonwealth Government Recommendation 3

The ANAO recommends that Centrelink develop and promulgate a business continuity plan (BCP) template and require business units to develop BCPs that identify:
(a) risks to the business/service and their impact, based on the respective business impact analysis; and

INQ160 REC160-3044 A - Responsibility 38 - Agency/Department Reporting Recommendation 4

The ANAO recommends that the Business Continuity, Crisis Management and Security Sub committee:

INQ160 REC160-3045 A - Responsibility 38 - Agency/Department Reporting Recommendation 5

The ANAO recommends that Centrelink:
(a) develop performance measures against which its business continuity management preparation and response can be regularly monitored and assessed by the Business Continuity, Crisis Management and Security Sub-committee; and