INQ268

Recommendations for this Inquiry

INQ-ref REC-UID CODE SubCode SrcNUM Recommendation
INQ268 REC268-1422 A - Responsibility 25 - Inquiry, audit, lessons management and after action review Recommendation 1

The Queensland State Disaster Management Plan is reviewed to:
- clarify core disaster management functions in relation to the issue of warnings, and provide guidance on state agency lead, co-lead and support roles and responsibilities

INQ268 REC268-1432 A - Responsibility 9 - Community education Recommendation 11

Queensland Fire and Emergency Services should consider developing and implementing mechanisms, such as face-to-face forums, for disaster management practitioners to share knowledge, contemporary research findings and document good practice about warnings.

INQ268 REC268-1431 C - Response 8 - Communications and warnings Recommendation 10

Queensland Fire and Emergency Services should consider new and emerging technologies for issuing warnings (including opportunities for Emergency Alert to be distributed in other languages or to people with vision or hearing impairment).

INQ268 REC268-1430 F - Research and technology 26 - Research Recommendation 9

Formal research is commissioned or meta-analysis is undertaken to provide a better understanding of the effectiveness of warnings and other relevant message testing. The outcomes are disseminated to all disaster management entities and learnings used to inform practice.

INQ268 REC268-1429 C - Response 2 - Emergency powers Recommendation 8

A dynamic online list of positions and contact details is published for those able to authorise Emergency Alert, and made accessible to local government.

INQ268 REC268-1428 E - Agency Organisation 16 - Training and behaviour Recommendation 7

The Warning and Alert Systems training (including the use of Emergency Alert and the requirements of the guidelines) is delivered to:
- relevant local and district disaster management group members
- authorising officers
- other relevant stakeholders.

INQ268 REC268-1427 C - Response 8 - Communications and warnings Recommendation 6

The Warning and Alert Systems training package is updated to align the content to the Standard for Disaster Management in Queensland and to include advice and scenarios from the Information Commissioner.

INQ268 REC268-1426 C - Response 8 - Communications and warnings Recommendation 5

A qualitative assessment of public information and warnings arrangements is undertaken as part of the 2016 disaster management plan assessment process.

INQ268 REC268-1425 C - Response 8 - Communications and warnings Recommendation 4

The Public Information and Warnings Sub-plan Guide is reviewed to include:
- good practice examples
- a broader range of considerations for barriers to effective communication

INQ268 REC268-1424 A - Responsibility 25 - Inquiry, audit, lessons management and after action review Recommendation 3

The Queensland Emergency Alert Guidelines is reviewed to reflect current practice and incorporate evidence-based improvements informed by lessons learned and research.

INQ268 REC268-1423 A - Responsibility 22 - Role of local Gvt Recommendation 2

The State Disaster Coordination Centre Notification Matrix is reviewed to ensure local governments are notified of any event affecting, or likely to affect, their local government area.

INQ268 REC268-1433 C - Response 8 - Communications and warnings Recommendation 12

Queensland Fire and Emergency Services should consider supporting local government in the annual development of at least one pre-formatted Emergency Alert message and polygon map based on a risk assessment and hazard modelling.