INQ274

Recommendations for this Inquiry

INQ-ref REC-UID CODE SubCode SrcNUM Recommendation
INQ274 REC274-1404 C - Response 15 - Inter-service cooperation Recommendation 1

That the Department of Health & Human Services and the Department of Justice & Regulation, in consultation with their portfolio emergency service agencies that have response time measures, determine relevant targets for these.

INQ274 REC274-1412 C - Response 20 - Role of police Recommendation 9

That Victoria Police assesses and where practical addresses limitations to available data and trials the use of response times for internal performance measurement.

INQ274 REC274-1411 E - Agency Organisation 12 - EM agency and authority Recommendation 8

That the Country Fire Authority, Victoria State Emergency Service and Metropolitan Fire and Emergency Services Board improve controls over response time data collection and reporting.

INQ274 REC274-1410 E - Agency Organisation 12 - EM agency and authority Recommendation 7

That the Department of Justice & Regulation applies a consistent approach to emergency response time measures including data capture, calculation and reporting.

INQ274 REC274-1409 E - Agency Organisation 12 - EM agency and authority Recommendation 6

That the Department of Health & Human Services and Department of Justice & Regulation verify that response time data used in their reports on output performance measures is accurate and auditable.

INQ274 REC274-1408 C - Response 7 - Inter-agency communication Recommendation 5

That the Department of Health & Human Services uses Emergency Services Telecommunications Authority Computer Aided Dispatch data to report ambulance emergency response time performance. 

INQ274 REC274-1407 E - Agency Organisation 12 - EM agency and authority Recommendation 4

That the Department of Health & Human Services' and the Department of Justice & Regulation's public reporting of response time measures clearly attribute accountability for each phase of emergency response, including call-taking time involving the Emergency Services Telecommunications Aut

INQ274 REC274-1406 E - Agency Organisation 12 - EM agency and authority Recommendation 3

That the Department of Health & Human Services and Ambulance Victoria focus emergency response time reporting on highest priority cases. 

INQ274 REC274-1405 E - Agency Organisation 37 - Funding Recommendation 2

That the Department of Justice & Regulation broadens Budget Paper 3 response time measures to more comprehensively cover emergency responses to fires, rescues and other emergencies.

INQ274 REC274-1413 E - Agency Organisation 12 - EM agency and authority Recommendation 10

That Ambulance Victoria, Country Fire Authority, Metropolitan Fire and Emergency Services Board and Victoria State Emergency Service improve the transparency of public reporting on response times by including regional performance, times, trends and analysis of the factors affecting performance.