REC324-4315 |
36 - Volunteers
36 - Volunteers
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The Community First Responders Program: That, to better coordinate community efforts to save life and property during a disaster, Government create a ‘Community First Responders Program’, funding appropriate community equipment and training, particularly in high-risk catchments along the east coast of NSW. This training would be delivered by combat and/or other appropriate government agencies. This program could support and empower community led initiatives such as disaster response, evacuation centres and the provision of services such as psychological first aid.
To plan for volunteerism into the future, the State Emergency Management Committee (SEMC) commission a review of volunteerism in NSW, acknowledging it is essential to the state’s emergency response to protect life and property. This review needs to recommend a way forward for emergency volunteer agencies to respond to declining formal volunteerism and to make better use of Community First Responders.
Further, to ensure Indigenous communities are included in emergency planning and preparation, emergency management processes incorporate the needs of Indigenous communities including for evacuation procedures and centres by:
• developing an Indigenous first responders program working with Aboriginal communities in flood affected regions to understand what is needed, and resourcing this program appropriately, and
• ensuring Aboriginal Community Liaison Officers (ACLO) form part of the Local Emergency Management Committees and are present at evacuation centres during a disaster to better serve Indigenous communities.
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REC324-4297 |
33 - Relief and recovery
33 - Relief and recovery
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Housing , especially social housing: That, to ease housing stress in flood prone areas and ensure new development is resilient and community-centred, Government pursue a multi-pronged, decadal strategy through:
• ensuring flood-displaced residents in emergency housing who have no safe return to home options are re-homed in more permanent settlements where community can be re-established, and that emergency housing clusters do not take on de facto permanency
• providing authoritative advice on how to reclaim and restore flood damaged houses affected by mould. This includes providing detailed advice on who is at risk from living in mould-infected houses (the immunocompromised and those with lung damage plus certain other groups) and what constitutes safe living conditions for this group
• ensuring building standards are adopted for build back after floods so that new housing stock is as flood proof and flood recoverable as possible
• investing additional state, Commonwealth and private sector monies to grow the stock of social and affordable housing
• accelerating investment by the community housing and private sectors in new social and affordable housing projects through a Government run co-contribution grant funding program
• planning for and encouraging collaborative public and private sector investment in innovative mixed-use developments in flood prone regional cities and towns that are built above ground level to be flood
• resilient, are centrally located, and increase housing diversity by providing smaller social, affordable and market dwellings
• the Government’s Expert Housing Advisory Panel providing advice on additional market interventions to improve rental affordability and ease vacancy shortages to reverse homelessness and take pressure off social housing waitlists
• fast-tracking the approval and servicing of new village developments beyond the current footprint of Lismore and other Northern Rivers towns on existing cleared agricultural land above the re-calculated flood planning level, ensuring all infrastructure including transport, retail, schools, public space and other community facilities are in situ prior to occupation
• fast-tracking planning approvals and the provision of enabling infrastructure to accelerate delivery of Aboriginal housing on Local Aboriginal Land Council land and lands owned by Native Title corporations that respects culture and kinship and supports stable accommodation pathways
• partnering with the development and community housing sectors to relocate flood prone social and affordable housing on the Hawkesbury-Nepean floodplain to new and attractive multi-use, medium density developments within the CBDs of Mount Druitt, Blacktown and other Western Sydney city centres
• under the leadership of the NSW Building Commissioner, developing a code for flood resilient, environmentally sustainable building that accounts for current and likely future supply chain disruptions and extends to modular and manufactured homes
• working with the Greater Cities Commission and regional councils to ensure future local housing strategies factor in the need for natural disaster emergency housing and promote resilient housing systems
• encouraging financial institutions and insurance companies to use pricing structures to incentivise the construction of more safely situated and resilient buildings
• supporting building industry skills growth and making building material supply chains more robust to insulate the economy from future natural disaster and other exogenous shocks
• ensuring building industry occupational health and safety regulations are enforced in the flood-affected areas rebuilding programs.
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REC324-4317 |
32 - Doctrine, standards, and reform
32 - Doctrine, standards, and reform
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Flood rescue capability: That, to help improve the protection of life across NSW in flood events:
• the NSW State Rescue Board enforce adherence with current functions for flood rescue as specified in its current NSW State Rescue Policy
• the NSW State Rescue Board commences a review into flood rescue to bring it into line with all other rescues. All other rescues are currently coordinated through Triple Zero VKG NSW Police in an agreement with all other emergency services agencies. The Inquiry heard from the heads of combat agencies and aligning unions on this matter and found a consensus that the coordination of and response to flood rescue must change. The Inquiry acknowledges that this will necessitate implementation activities for a number of agencies
• aviation rescue is coordinated, in line with all other types of rescue, by NSW Rescue Coordinator (RAO), acknowledging RFS will maintain an Air Desk for firefighting activities
• the Flood Inquiry Secretariat remain in place to: — conduct an independent audit of NSW rescue capability across the state to inform which agency is best placed to respond to individual flood rescue requests — facilitate the transition from Resilience NSW to Recovery NSW. This scope of work could take up to 12 months. Further, to support effective flood rescue capabilities, appropriate training facilities are required. Accordingly, the Inquiry would support the NSW Cabinet Expenditure Review Committee:
• considering the NSW Marine Rescue bid to enhance the Cronulla Marine Rescue Centre to include a Flood Rescue Operational Centre
• approving funding for a NSW state multi agency ‘Flood Rescue Training Academy’ in a regional location to support and enhance the multiagency response needed for large scale events.
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REC324-4301 |
32 - Doctrine, standards, and reform
32 - Doctrine, standards, and reform
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Floodplains as assets: That, to establish the capacity and maximise the economic, social and environmental potential and consequently unlock the value of NSW floodplains, Government adopt the following guiding principles for floodplain management:
• treat floodplains as an asset, specialising in uses that are productive and minimise risk to life during major weather events. Such uses would include sporting and recreational activities, garden plots and community gardens, agriculture and forestry, renewable energy production, biodiversity offsets, parks and outdoor education activities. Government should progressively move floodplain ownership to Government leasehold with lessees using the land under appropriately specified conditions. The management of the process of conversion to leasehold would be a Special Project of the NSWRA but over time handing the floodplain asset over to management by another government agency. The NSRWA should prioritise rapid conversion to leasehold in cases where houses and businesses are in high-risk areas – this may be accomplished by land swaps or buy backs. In doing so Government achieves early wins for new uses. In other cases, the conversion should occur as a condition of development, of a type that is consistent with safe evacuation or safety in place in the case of flash flooding that recedes rapidly
• treat development of the floodplain in parallel with development of urban structures (houses, businesses and industry) that are built near to the edge of the floodplain. Examples of connection could include high-rise housing developments where apartment owners are granted automatic rights and access to community garden and community recreation facilities. Structures within the floodplain and surrounding development should be connected by a layer of sustainable transport
• favour letting watercourses largely flow naturally rather than implementing engineering barriers such as flood levees and mitigation schemes to stop floods
• communicate the intention to use planning arrangements that will lead to greater safety and community amenity as well as realising a significant state asset. This needs to be communicated in general to the people of NSW, but also to those particularly affected communities at the time of planning, rebuilding and construction.
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REC324-4302 |
32 - Doctrine, standards, and reform
32 - Doctrine, standards, and reform
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Disaster adaptation plans for all towns: That, to establish realistic expectations of safe spaces to live and deliver much needed housing quickly, Government through NSWRA working with local government:
• build a disaster adaptation plan for each city and town, with planning instruments discouraging (and in many cases forbidding) development in disaster-likely areas. These plans should be developed under the NSW Climate Change Adaptation Strategy 1 . For towns at high risk, this should be completed within 3 years, with the rest of the state to be completed within 5 years. To develop these plans, it will be necessary to prioritise modelling of the impact of and evacuation possibilities from likely potential disasters as well as modelling the direct impact of the potential disasters themselves. For floods this can be done by continuing and broadening the flood modelling done in INSW to other high-risk catchments. This flood modelling activity should be moved to the NSWRA from the two groups it is currently with (INSW’s Hawkesbury-Nepean Valley Flood Risk Management Directorate and the Department of Planning and Environment’s Environment and Heritage Group)
• through NSWRA, working with local councils, complete the first sweep of plans including appropriate hazard maps (including but not limited to flood, fire and landslip) and link them to Strategic Plans and LEPs (updating as necessary). An accreditation process should be implemented so local councils with demonstrated capacity can seek accreditation with the NSWRA to maintain their own disaster adaptation plans with oversight (spot audits) by NSWRA
• use the disaster adaptation plans including the disaster/evacuation modelling to resolve existing rezonings currently on hold especially for the North-West corridor of Sydney. Future residential development in the Hawkesbury-Nepean Valley should be increasingly discouraged in favour of rapid development near train stations and other facilities in flood-safe areas
• use the disaster adaptation plans including the disaster/evacuation modelling and the options spelled out in the Northern Rivers case study to inform town planning, relocation options, buy backs and land swaps for the flood affected Northern Rivers region with the NSWRA (and in the lead up to the NSWRA’s creation, the Northern Rivers Reconstruction Corporation) urgently commencing a phased program to migrate people off the highest-risk areas of the Lismore floodplain, and other Northern Rivers floodplains, through a significantly expanded land swap and voluntary house purchase scheme, with priority given to our most vulnerable community members
• prioritise and incentivise new development in safe areas, noting this will often mean encouraging first home buyers to choose homes in appropriate density developments, including high-rise developments, through siting such new developments in locations with desirable attributes (near train stations, parkland, shopping centres, etc.) In this regard, Government should focus on redeveloping existing Government land in these locations
• for existing developments which are in disaster-likely areas, ensures evacuation routes are available and of sufficient capacity; the community is well-educated about the risks they face and how and when to evacuate; and any modifications of existing buildings are approved only if they maximally address the relevant risk (e.g. apartment buildings have the first few floors dedicated to parking so residents can shelter in place if necessary) noting that shelter in place only works if the flood waters come up and go down quickly, and if other essential services (water, electricity, sewerage, access to food and medical supplies, etc) are available
• using the Six Cities Region as an inspiration, consider developing another strategic city cluster in NSW, prioritising safety from fire and flood along with affordable housing; new industries offering well-paid employment; living within 30 minutes of the workplace; and offering access to education and training at all levels.
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REC324-4306 |
6 - Insurance and legal liability
6 - Insurance and legal liability
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NSW Reconstruction Authority: That, to provide rapid and effective recovery from floods (and other disasters) and to provide maximum mitigation of the impacts of future floods (and other disasters), Government establish a permanent state-wide agency, the NSW Reconstruction Authority (NSWRA) dedicated to disaster recovery, reconstruction and preparedness. The NSWRA should:
• source and acquit reconstruction funding from state, Australian Government and philanthropic sources and ensure it is distributed and spent efficiently, effectively, and equitably to get the affected communities functioning again successfully in minimum time. A disaster-preparedness funding envelope should be a permanent feature of the state’s budget (NSW Adaptation Fund) with specific drawdown arrangements negotiated as soon as a disaster occurs
• work with appropriate agencies to ensure disaster relief grants schemes are put into place quickly and ensure rapid and effective distribution of disaster relief grants
• be the clear lead agency responsible for managing and coordinating Government’s program of housing and infrastructure renewal and recovery within disaster‐affected communities, with a focus on working with community, business, state and local government partners (particularly planning, infrastructure, water and roads agencies and utilities) to deliver best practice and rapid effective expenditure of public reconstruction funds. For this it should be given appropriate authority to accelerate or override planning arrangements (in particular, local government planning, environmental and land management controls, provisions and regulations) in affected and high-risk areas and, as necessary, compulsorily acquire or subdivide land
• ensure there is appropriate project management, monitoring, evaluation and reporting of recovery implementation and associated civil engineering and public works at both a state and local level
• develop effective information flow and consultation mechanisms which ensure a clear voice in crisis but also a broader engagement process during the rebuilding phase, so all those affected in a disaster are supported, consulted and informed throughout the recovery and reconstruction process
• in line with the Government’s vision to build a more disaster-robust state, be the state’s lead agency responsible for disaster prevention. In this role, NSWRA would work collaboratively with key stakeholders (at risk communities, local government and the private, research and philanthropic sectors) to improve risk reduction and disaster adaptation particularly in high-risk areas. In particular, it should work with disaster prone communities, local government and agencies across state government to develop a State Disaster Mitigation Plan and scope, source funding for and lead special disaster-prevention and mitigation projects identified in that Plan
• contribute to Government’s objectives for the community – creating jobs, homes and a strong economy, especially in the regions, protecting the environment and building safe, caring and connected communities by:
— administering funding under disaster recovery funding arrangements and assisting local governments to achieve value for money outcomes in their reconstruction programs
— providing advice and support to local governments to maximise the effectiveness of their disaster preparedness and reconstruction programs
— coordinating disaster recovery activities that help communities recover from disasters and build their preparedness for future events.
Further, it is recommended that the NSW Reconstruction Authority be established and function under dedicated legislation [the NSW Disaster Reconstruction Act] that is modelled on the Queensland Reconstruction Authority Act. This legislation should include that:
• the Authority be allocated to a senior portfolio to maximise its convening power and its ability to respond rapidly when disaster strikes
• its CEO be a statutory appointment and be supported by an Advisory Board (maximum 7 members) comprising community, government and industry leaders with appropriate expertise and experience related to disaster response
• Special Projects be formal constructs with appropriate links to all other relevant agencies
• transition provisions transfer the activities and assets of the Northern Rivers Reconstruction Corporation with immediate effect.
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REC324-4311 |
33 - Relief and recovery
33 - Relief and recovery
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Transition initiatives: That, to improve the community’s experience during immediate disaster recovery phase, Government through the SEOCON, NSWRA, DCS/Service NSW and other state agencies as required provide greater support (financial, health [including mental health], temporary accommodation, administrative and other support services) to affected communities by:
• minimising the number of times a person is required to relive their trauma by providing evidence or narrative of their disaster impact (for the purposes of accessing relief and support services). This includes consistent and effective referral pathways and follow up mechanisms
• looking at information sharing arrangements with the Australian Government to streamline grant identification and delivery
• partnering with affected communities and individuals to navigate and access support as soon as possible during or immediately following disaster events
• where possible, merging evacuation and recovery centres for the first 30 days post disaster. Where co location is not possible, DCS/Service NSW must have a representative present at both evacuation and recovery centres.
The Inquiry notes that clear transition initiatives are required dependent on the phase of recovery and lead agency associated – for example, the transition between the SEOCON (including DCS/Service NSW) in the immediate recovery phase to the NSWRA for the longer-term recovery. Functions that may require transition include, but are not limited to, administering grants and funding, and managing infrastructure and housing projects.
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