Inquiry Search
Rec-ID | Code | Recommendation |
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REC319-4187 | 33 - Relief and recovery | Recovery governance: The Inspector-General for Emergency Management recommends that the entity referred to in Recommendation 13, or otherwise responsible government department, work with councils, relevant recovery organisations and communities to develop clear roles and responsibilities for: |
REC319-4200 | 33 - Relief and recovery | Foundations of emergency management: The Inspector-General for Emergency Management recommends that Emergency Management Victoria and the entity referred to in Recommendation 13, or otherwise responsible government department – in consultation with the emergency management sector – establish policies and platforms to improve operational and personal information sharing between relief and recovery organisations. These policies and platforms should enable: |
REC319-4189 | 33 - Relief and recovery | Donated good: The Inspector-General for Emergency Management recommends that Emergency Management Victoria and the entity referred to in Recommendation 13, or otherwise responsible government department: |
REC319-4194 | 8 - Communications and warnings | Public communications: The Inspector-General for Emergency Management recommends that Emergency Management Victoria and / or the entity referred to in Recommendation 13, or otherwise responsible government department, work with councils and government to refine an operational relief and recovery public communications strategy that: |
REC319-4195 | 33 - Relief and recovery | Relief and recovery funding: The Inspector-General for Emergency Management recommends that the entity referred to in Recommendation 13, or otherwise responsible government department, leads the development of a comprehensive, person-centred, trauma-informed recovery financial assistance system that establishes: |
REC319-4196 | 33 - Relief and recovery | Relief and recovery funding: The Inspector-General for Emergency Management recommends that the entity referred to in Recommendation 13, or otherwise responsible government department, works with the emergency management sector to develop a recovery funding model that enables: |
REC319-4198 | 33 - Relief and recovery | Relief and recovery capability: The Inspector-General for Emergency Management recommends that the Department of Jobs, Precincts and Regions works with the entity referred to in Recommendation 13, or otherwise responsible government department and/or Municipal Association of Victoria, councils and local relief and recovery organisations to provide centralised capability development opportunities to increase local capability and capacity to plan and deliver on their relief and recovery responsibilities: |
Rec-ID | Code | Recommendation |
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REC290-1219 | 17 - Assets and technology | Live resource tracking system that can be used by all response agencies |
Rec-ID | Code | Recommendation |
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REC265-1117 | 17 - Assets and technology | Automatic Vehicle Location technology should be adopted to enable a better appreciation of the deployment and location of appliances at an incident, in order to increase situational awareness |
REC265-1127 | 33 - Relief and recovery | Consultation should be undertaken with agencies and organisations that are engaged in emergency welfare provision to identify more effective ways to provide a consistent message to the community that non-cash donations are not required. |
REC265-1116 | 17 - Assets and technology | Procedures should be established to monitor the use of heavy plant during a bushfire incident, including the tasking of support appliances. Procedures should provide for the appointment of a dedicated Machinery Supervisor as prescribed within the Australasian Interservice Incident Management System. |
REC265-1126 | 33 - Relief and recovery | Development of a template contract for the clean-up of affected properties to speed-up the process; |
REC265-1112 | 17 - Assets and technology | Radio infrastructure in the Perth Hills should be reviewed to assess whether it is practicable for radio and/or mobile phone coverage to be improved to achieve better coverage across the area. |
REC265-1125 | 33 - Relief and recovery | Consultation with the Board of the Lord Mayor’s Distress Relief Fund and other disaster appeal organisers should be undertaken to determine the potential for software development to consolidate the application and approval process, including provision of templates and application forms; |
REC265-1123 | 17 - Assets and technology | Every effort should be made to enhance the ability of communications personnel to cope with fast moving and time critical fire events by providing and maintaining: ongoing extensive communications training; advanced vehicle capability for clear communication within areas of radio coverage dead spots; ability to receive Air intelligence live streaming; map production facilities; deployment of multiple Incident Control Vehicles when required; all Incident Control Vehicles with access to DFES Information Technology Systems. |
REC265-1118 | 8 - Communications and warnings | Consideration should be given to an automatic ‘Advice’ notice being issued as soon as a fire is reported in a pre- determined high risk area such as the Darling Scarp on days when adverse fire weather conditions are forecast. |
Rec-ID | Code | Recommendation |
---|---|---|
REC254-1582 | 17 - Assets and technology | As a minimum requirement, all vehicles entering the fireground must be fitted with an accessible fire blanket – one per person in each vehicle plus roll down, in-cab, radiant heat shields. |
Rec-ID | Code | Recommendation |
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REC226-0595 | 33 - Relief and recovery | Shire experiences in managing these traumatic events should be captured and passed into emergency management procedures. |
REC226-0583 | 17 - Assets and technology | The state should converge on a single communications platform for all emergency management and support agencies. |
REC226-0594 | 33 - Relief and recovery | Procedures to resolve issues surrounding financial assistance need to be reviewed to ensure they are as smooth, fast and transparent as possible possible. Review and streamline current financial relief procedures. |
REC226-0582 | 17 - Assets and technology | The state should progressively align on a shared platform, such as WebEOC, to establish a COP [Common Operating Picture or Platform?]. |
REC226-0591 | 8 - Communications and warnings | Radio bulletins need to be up to date and time stamped. Where social media is used the messages need to be up to date and accurate. Websites need to be up to date and accurate. |
REC226-0590 | 8 - Communications and warnings | Expand the exploitation of social media, including graphical content for state alerts and warnings. Consider increasing the graphical content of web-based warnings. |
REC226-0598 | 33 - Relief and recovery | When communities are grieving there is a need to provide special forms of support to affected residents. |
REC226-0589 | 8 - Communications and warnings | The process for initiating and releasing State Alert messages requires review. |
REC226-0596 | 33 - Relief and recovery | An early decision on relief funding enables timely responses. D CP should review their communication of relief arrangements to ensure that they are clear. |
REC226-0588 | 8 - Communications and warnings | Timely alerts and updates to the community are essential. |
Rec-ID | Code | Recommendation |
---|---|---|
REC225-0533 | 17 - Assets and technology | As a minimum requirement, all vehicles entering the fireground must be fitted with an accessible fire blanket – one per person in each vehicle plus roll down, in-cab, radiant heat shields. |
Rec-ID | Code | Recommendation |
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REC216-2870 | 8 - Communications and warnings | Efficient and effective supporting tools and processes: streamlining the authorisation processes for urgent warnings. |
REC216-2869 | 8 - Communications and warnings | Efficient and effective supporting tools and processes: developing tools and workflows to quickly and reliably transform technical data into intelligence that can be used to construct messages for community information that are timely, relevant, tailored and effective. |
Rec-ID | Code | Recommendation |
---|---|---|
REC215-1881 | 35 - Business and Industry in relation to industry | Landfill operators must be encouraged to achieve greater compliance with the required outcomes relating to fire that are set out in the BPEM guidelines, particularly with regard to water supplies |
REC215-1873 | 8 - Communications and warnings | Fire services can improve outcomes by implementing standard procedures that ensure the welfare and safety of crews and the public are not compromised |
Rec-ID | Code | Recommendation |
---|---|---|
REC203-0305 | 8 - Communications and warnings | The agencies need to develop techniques to ensure accuracy of information across all media. |
REC203-0304 | 8 - Communications and warnings | Further community education may be needed on how to interpret messages. |
REC203-0303 | 8 - Communications and warnings | A high level review of alerts, warnings and messaging is needed to match community expectations with what is practical and achievable. |
REC203-0302 | 8 - Communications and warnings | Web sites need to be kept updated. |
REC203-0308 | 33 - Relief and recovery | Early resolution and clear communication of the financial and other support measures that will be available to affected residents is an important contributor to community resilience. |
REC203-0306 | 8 - Communications and warnings | Local emergency management committees and planning should identify modes of community contact |
Rec-ID | Code | Recommendation |
---|---|---|
REC196-0239 | 8 - Communications and warnings | Review Emergency Alert and OSOM systems to improve ease of use. |
REC196-0244 | 8 - Communications and warnings | Educate and engage with fire-affected landholders about the types of warnings, what they might expect from the warnings and their responsibility for response to prevent loss of life. |
REC196-0237 | 8 - Communications and warnings | Ensure that warning terminology used in the templates and FireWeb is consistent. |
REC196-0243 | 8 - Communications and warnings | Review the potential use of ‘crowdsourcing’ sites such as Bushfire Connect in community bushfire warnings. |
REC196-0236 | 8 - Communications and warnings | Review the use of the terms in the templates e.g. ‘out of control’ so that community misconceptions are minimised. |
REC196-0242 | 8 - Communications and warnings | Integrate social media into the OSOM system. |
REC196-0231 | 8 - Communications and warnings | Allow the MFB and SES access to using OSOM. |
REC196-0241 | 8 - Communications and warnings | Review OSOM to enable monitoring or tracking of where messages were sent, who they were sent to and when they are due for review. |
REC196-0246 | 8 - Communications and warnings | Review the suite of community bushfire warning systems available to tourists across the State. |
REC196-0229 | 8 - Communications and warnings | Amend SOP J4.01and other strategic and procedural documents to reflect the goal of ‘timely, relevant and tailored’ for community bushfire warnings. |
REC196-0240 | 8 - Communications and warnings | Improve links and interactions between the communication systems e.g. customise OSOM messages to each of the communication mechanisms, link OSOM with Emergency Alert. |
REC196-0245 | 8 - Communications and warnings | Develop a robust evaluation framework to review community bushfire warning policies, processes, systems and procedures both internally and with communities at regular intervals and immediately after a major bushfire event. |
Rec-ID | Code | Recommendation |
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REC195-0328 | 8 - Communications and warnings | The Fire Services ensure that information and warnings are developed in accordance with the Victorian Warning Protocol |
REC195-0325 | 8 - Communications and warnings | The Fire Services evaluate the new information and warning systems to identify ways to integrate them and improve their capacity to issue timely, relevant and tailored messages. This should include the use of social media. |
REC195-0324 | 8 - Communications and warnings | The Fire Services, in consultation with media outlets, develop a more effective strategy for informing the community of Total Fire Ban days. |
REC195-0335 | 10 - Infrastructure | Energy Safe Victoria ensures that the standards for vegetation clearance around power lines consider the impact of fire on electrical infrastructure and the risk of loss of electricity supply to the community. |
REC195-0331 | 8 - Communications and warnings | The Fire Services ensure information and warning projects are able to be integrated with a common operating platform. |
Rec-ID | Code | Recommendation |
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REC172-0028 | 17 - Assets and technology | Ensure the S61 helicopter has all appropriate channels for water bombing operations throughout the State by including this requirement on a pre-deployment checklist. |
REC172-0033 | 8 - Communications and warnings | Public meetings are to be encouraged for all Level 3 incidents that affect, or have the potential to affect communities. |
REC172-0047 | 17 - Assets and technology | There is an established need to develop mobile accommodation and accommodation facility support solutions that allows an acceptable standard of accommodation to be provided to fire fighters in close proximity to the incident. |
REC172-0026 | 17 - Assets and technology | At large incidents a communications bus should be provided for the use by Air Ops and a designated work space should be provided for the Air Ops management group. |
REC172-0032 | 8 - Communications and warnings | A review of community messages, their construction and component parts, the process to activate them and the technology required to deliver the messages by digital and non-digital media should be undertaken. The desired outcome is to define standard messages, procedures, tools and technologies that can be utilised by all HMA’s in Western Australia. |
REC172-0040 | 8 - Communications and warnings | The information templates used by the ISU in developing public information boards need to be standardised and posted on the DEC Fire Management Services webpage to allow access and use by the ISU. A standard across government would add significantly to their acceptance and use by the public as a reliable source of information. |
REC172-0025 | 17 - Assets and technology | Suppression resources should be ordered and mobilised as 2 truck Strike Teams with a STL and consistently deployed to the fire ground as a unit. |
REC172-0037 | 8 - Communications and warnings | ABC Radio should be a participant in IMG and/or OAMG. LEMC and DEMC should plan for this involvement in Local and District Emergency Management Plans. |
REC172-0019 | 17 - Assets and technology | A centralised, regional, multi-agency resource coordination and tracking system/facility be established to accommodate and coordinate the movement of resources from all agencies within and between regions. |
REC172-0036 | 8 - Communications and warnings | Wherever possible the ISU should be co-located with Operations and Logistics Sections to ensure effective communications and the ICC in which they operate should be located in the affected community. |
REC172-0015 | 8 - Communications and warnings | Provision of timely, accurate and regular information to the community via electronic media (radio and internet) is a recognised function of the Information Unit in liaison with the Traffic Operations Officer. The aim of this arrangement is to facilitate appropriate behaviour in the travelling public and local community concerning access limitations and disruptions to the fire ground and surrounding areas. |
REC172-0029 | 17 - Assets and technology | Provide a photocopier in the Mobile Communications Facility or the mobile equipment cache that is capable of large volume production of collated documents. |
REC172-0034 | 8 - Communications and warnings | A centralised emergency services website should be established that the public can access for reliable and up to date information on any incident. The website must be capable of reliably servicing a very high traffic load and be easily updated by HMA’s. |
Rec-ID | Code | Recommendation |
---|---|---|
REC158-3432 | 17 - Assets and technology | That port/channel managers are required to ensure, through service agreements, licensing, direct acquisition or other means as appropriate, the availability of the critical Level 1declared assets. |
REC158-3431 | 17 - Assets and technology | That port/channel managers are required to identify in the declared asset system (in conjunction with the emergency services) critical Level 1 declared assets and other Level 2 declared assets, that may be required in support of a marine emergency within the port, and that identified resource availability, accessibility and call out time is recorded. |
REC158-3430 | 17 - Assets and technology | That the nominated marine safety authority is responsible for development of a declared asset system and is required to ensure that port/channel managers utilise and maintain the declared asset system. |
Rec-ID | Code | Recommendation |
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REC156-3493 | 35 - Business and Industry in relation to industry | The electricity distribution businesses and retailers work with the Department of Human Services and hospitals to review the registration, notification and removal process for those on life support machinery. |
REC156-3503 | 8 - Communications and warnings | Emergency Service Organisations review their use of Emergency Alerting System paging message categories to ensure that priority messages are not compromised by inappropriate use. An education program may be required to ensure that all users understand message categories, their intended use and ramifications of each category on network and message delivery sequence. |
REC156-3491 | 8 - Communications and warnings | The Victoria State Emergency Service improve its communication with local governments, especially in relation to severe weather and storm warning information. |
REC156-3502 | 35 - Business and Industry in relation to industry | The Emergency Services Telecommunications Authority in partnership with Telstra should develop testing regimes that will ensure the integrity of the call queue arrangements and correct configuration of the Recorded Voice Announcements. |
REC156-3487 | 10 - Infrastructure | Electricity distribution businesses develop and implement alternative arrangements for monitoring fallen powerlines. |
REC156-3500 | 10 - Infrastructure | The Emergency Services Telecommunications Authority, in partnership with Telstra, consider technological solutions to streamline the handover process for Triple Zero calls. |
REC156-3515 | 8 - Communications and warnings | The electricity distribution businesses enhance power outage information on their websites which are accessible to electricity retail businesses, the media and the public and also consider improving their capacity to communicate with customers. |
REC156-3497 | 8 - Communications and warnings | Emergency Service Organisations work with government departments, local governments and private industry to identify and implement a model for communication flow during an emergency incident. |
REC156-3509 | 8 - Communications and warnings | The Victoria State Emergency Service, Department of Primary Industries, Energy Safe Victoria and the energy sector develop a coordinated set of safety messaging about preparedness for storm events and clearly outline the responsibilities for delivering these messages before during and after an emergency. |
REC156-3494 | 10 - Infrastructure | Energy Safe Victoria finalise the development of the passport system to improve interstate mutual aid arrangements allowing operator access to qualified interstate power restoration personnel. |
REC156-3507 | 8 - Communications and warnings | Victoria progress, as a matter of priority, a telephony based public emergency notification system to reduce demand on Triple Zero and other emergency telephone lines during a major emergency. |
Rec-ID | Code | Recommendation |
---|---|---|
REC124-3888 | 8 - Communications and warnings | Strengthen internal and external communications to ensure adequate stakeholder involvement throughout the prescribed burning program: |
Rec-ID | Code | Recommendation |
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REC104-2299 | 8 - Communications and warnings | That consideration be given to formalising Australian Broadcasting Corporation Local Radio as the official emergency radio station for Victoria, given it is the only radio station that can cover the whole of the State. |
REC104-2216 | 8 - Communications and warnings | That Victoria include an agenda item for both the National Emergency Management Committee and the National Meeting of Emergency Services Ministers recommending that the Australian Communications Authority review both the Commercial Radio Codes of Practice and Guidelines, and Community Broadcasting Codes of Practice, to ensure they provide necessary guidance and obligations on radio stations during emergencies and in relation to emergency warnings. |
REC104-2306 | 33 - Relief and recovery | That VicRoads and Municipal Councils review procedures and processes to ensure that the identification and delivery of remedial works on State and Council roads following emergency events are as efficient as possible. |
REC104-2231 | 6 - Insurance and legal liability | That DSE commences discussion with the Victorian WorkCover Authority in respect to employer liability for those staff being released to, and directed, by another agency in fire prevention and suppression activities. |
REC104-2314 | 33 - Relief and recovery | That DHS, in conjunction with Local Government, Government departments and the nongovernment sector, modify recovery planning at all levels to include a case management approach supported by an appropriate information system to be activated at the time of an emergency. |
REC104-2298 | 8 - Communications and warnings | That relevant Government agencies including Emergency Communications Victoria, the Bureau of Emergency Services Telecommunications and the Victoria Police Media Unit, evaluate the proposals put forward by the Australian Communications Authority with respect to the hearing impaired. |
REC104-2215 | 8 - Communications and warnings | That the Coordinator-in-Chief of Emergency Management directs the Media sub-committee of the State Emergency Response Committee to review the use of the Standard Emergency Warning Signal and its accompanying message. |
REC104-2305 | 33 - Relief and recovery | That DPI actively promote as widely as possible within the community, the agricultural recovery service available during emergencies to ensure that all farmers are aware of the services provided. |
REC104-2223 | 10 - Infrastructure | That Government review legislation for utilities operating within the State to ensure their involvement in regional fire preparedness and mitigation planning. |
REC104-2313 | 33 - Relief and recovery | That Government review the emergency relief and financial assistance policy, and develop and communicate a predictable, consistent and equitable policy designed to assist the community to recover from emergencies, including natural disasters. |
REC104-2297 | 8 - Communications and warnings | That the model of community engagement developed by DSE and CFA and applied during the 2002-2003 fires is further developed and refined, particularly in regard to short-duration, rapidly escalating incidents. |
REC104-2302 | 8 - Communications and warnings | That opportunities be explored to use community radio to complement other methods of communication with isolated communities. |
REC104-2221 | 35 - Business and Industry in relation to industry | That CFA and the Plantation Industry jointly develop and agree on Fire Prevention Guidelines for Plantations by June 2004, to be then promoted and distributed by the Industry. |
REC104-2312 | 33 - Relief and recovery | That all agencies engaged in recovery participate in community briefings prior to and during emergency events, to ensure recovery issues are reinforced and communities are informed of the processes established to assist individuals – including matters that are not the responsibility of Victoria, such as Centrelink payments. |
REC104-2296 | 8 - Communications and warnings | That in relation to the provision of information to communities affected by fires and other emergencies, DSE and CFA ensure that: |
REC104-2301 | 8 - Communications and warnings | That CFA and DSE work with Australian Broadcasting Corporation Local Radio to identify black spots, and explore opportunities to further improve coverage for broadcasting emergency information. |
REC104-2218 | 6 - Insurance and legal liability | That Government work with the insurance industry to explore options for incentives such as a reduction in premiums for those who take appropriate self-protection measures on their properties, similar to incentives for anti-theft home security |
REC104-2310 | 33 - Relief and recovery | That recovery is recognised as commencing at the same time as response and that recovery planning and delivery is an integral part of the operations of the Municipal Emergency Co-ordination Centres. |
REC104-2287 | 8 - Communications and warnings | That DSE and CFA work with the Bureau of Emergency Services Telecommunications to ensure that rural communication issues are appropriately addressed in the Statewide Integrated Public Safety and Communications Strategy, and that priorities and business cases are agreed for critical issues. |
REC104-2300 | 8 - Communications and warnings | That Victoria Police Media Unit coordinate work with the Australian Broadcasting Corporation and the emergency service agencies to implement this arrangement. |
REC104-2217 | 6 - Insurance and legal liability | That CFA, in their education and information packages, encourage appropriate insurance cover, and ensure that insurance becomes a part of the householder’s annual checklist. |
REC104-2307 | 33 - Relief and recovery | That the Victorian Government recommend to the Commonwealth Government that it reviews eligibility for those without employment who may or may not be engaged in an emergency response, and are unable to access the appropriate infrastructure to register for financial assistance. |
REC104-2286 | 17 - Assets and technology | That CFA, having regard to terrain, continue to review the mix of firefighting appliances currently in service. In particular, consideration should be given to the number and distribution of smaller ‘slip-on’ type equipment. |
REC104-2316 | 33 - Relief and recovery | That the State Emergency Recovery Committee explore opportunities to establish a 'one-stop shop’ approach wherever practicable following emergencies, including a single telephone number to connect a person to all agencies involved in the recovery process. |