The Department of the Prime Minister and Cabinet include in the Australian Government Crisis Management Handbook criteria for the publication of plans to appropriately inform stakeholders of crisis arrangements.

That the Department of Health & Human Services uses Emergency Services Telecommunications Authority Computer Aided Dispatch data to report ambulance emergency response time performance. 

That Victoria Police implements the recommendations relating to protective services officers in the Service Demand and Dispatcher Capacity Analysis dated September 2013 and:
- works with the Emergency Services Telecommunications Authority to implement revised Metropolitan Mobile Radio channel arrangements to reduce the impact of protective services officer usage on other police users 
- investigates the use of smart devices and applications for protective services officers to minimise their use of the Metropolitan Mobile Radio network for routine enquiries.

That Ambulance Victoria:
- reassesses the current structured call-taking script
- develops a single structured call-taking script for Triple Zero calls.

That the Emergency Services Telecommunications Authority includes Victoria State Emergency Service vehicle capability details in the Computer Aided Dispatch database.

That Emergency Management Victoria expedites the expansion of the Rural Mobile Radio network to all emergency services organisations.

That the Emergency Services Telecommunications Authority, assisted by the Inspector-General for Emergency Management and responder agencies, improves the process for changing call-taking and dispatch procedures by comprehensively appraising the costs, benefits and operational impacts of these changes and agreeing a plan for their implementation with all affected agencies.

That Emergency Management Victoria novates the head contract for the StateNet Mobile Radio network to the Emergency Services Telecommunications Authority.

That TFS and Ambulance Tasmania work together to resolve problems around congestion, particularly during the fire season.

That Tasmania Police, Tasmania Fire Service (TFS), Ambulance Tasmania and State Emergency Services (SES) investigate ways of providing secure and confidential radio communications.

SEMC and EM WA should: ensure that agencies have a common or compatible crisis information management system in place