The committee recommends that Treasury develop options for a levy on coal and gas extraction companies, based on the annual energy content they have extracted, from which the funds raised would be invested in disaster mitigation and resilience measures, and the cost of rising insurance.

The Department of the Prime Minister and Cabinet:
- provide stronger guidance to entities in their development and updating of entity level and relevant national level crisis management policies and plans; and
- provide a formal response to the Joint Committee of Public Accounts and Audit that outlines actions taken to address recommendation three from Report 494: Inquiry into the Department of Foreign Affairs and Trade's crisis management and arrangements

That the Australian Government allow the National Emergency Management Agency to make judgements about how to best meet its needs, including by managing its own tasking, data and analysis, with the ability to draw on external sources.

That the Australian Government transfer responsibility for operational support services for emergency management (as set out in the Australian Climate Service Operational Support Services – Service Level Agreement 2023-24) from the Australian Climate Service to the National Emergency Management Agency, to reinforce the real time connection of information and decision-making on emergency responses.

That the Australian Government establish the National Climate Service within the Department of Climate Change, Energy, the Environment and Water with arrangements that encourage the development of a separate and strong public profile.

That the Australian Government establish the National Climate Service within the Department of Climate Change, Energy, the Environment and Water, and consider opportunities for resource and systems sharing, potentially integrating its back office data and computational systems with Environment Information Australia.

That the Australian Government Establish the National Climate Service, which will be available to serve all Australian governments (Commonwealth, state, territory, local) and, over time, provide information to all Australians. The National Climate Service should absorb the remaining Australian Climate Service functions (which are not transferred to the National Emergency Management Agency), and should be able to broaden its services to new users with agreement from the responsible Minister.

The committee recommends that the Australian Government consider how it can further support Disaster Relief Australia, and other similar organisations, not only with funding beyond 2026, but also how the Australian Government can further incorporate Disaster Relief Australia into its national disaster response arrangements and boost its numbers through partnerships with the Australian Defence Force and the Department of Veterans’ Affairs.

The committee recommends that the Australian Government convene a disaster resilience mental health summit to hear from all related agencies and stakeholders to identify solutions to the mental health impacts of disaster.

The committee recommends that the Australian Government design and implement consistent national trauma-informed care principles, ensuring that first responders—both professional and volunteer—receive training and support in these national principles to better address the mental health and well-being of disaster-affected individuals and communities.

The committee recommends that the Australian Government establish a national disaster mental health hub to coordinate and provide mental health resources, training, and support for first responders and communities affected by disasters across the nation. This hub should serve as a comprehensive resource centre for addressing the mental health needs of all stakeholders involved in disaster response and recovery efforts.

The Commonwealth should develop a capability, with agreed accountability measures, to capture and track all Commonwealth expenditure relating to natural disasters.
- This capability should be digitally enabled and provide the supporting architecture for the Commonwealth to collate all disaster-relevant program information and report progress against the Outcomes Policy.
- The capability should be informed by existing Department of Finance data collection arrangements.

The Commonwealth should conduct a stocktake to map existing partnerships in natural disaster management across various sectors including but not limited to, construction, healthcare, infrastructure, logistics, technology, philanthropy and the charitable sector.
- This mapping should inform membership of the Disaster Management Advisory Council (Recommendation 8).

The Commonwealth should implement an enhanced national training and exercise regime that tests local capabilities, but also encourages better information sharing, continual improvement, cross-Local Government Area (LGA) and jurisdiction collaboration, and the identification of gaps or weaknesses in local disaster management capability and capacity.
- Capability and capacity should be aligned with the requirements of the Nation-wide Natural Disaster Risk Profile (Risk Profile) and the National Natural Disaster Outcomes Policy (Outcomes Policy).

The Commonwealth should seek to establish enhanced relationships with key nongovernment and private sector partners as part of reforms to the disaster management system.

The Commonwealth, via NEMA, should work with state and territory governments to adopt a leadership and oversight role in ensuring adequate capability, capacity and/or investment exists across Australia for local government and communities to adequately respond to natural disaster events, and to engage with appropriate support and funding structures.

The Commonwealth should develop a National Natural Disaster Outcomes Policy (Outcomes Policy) that describes the outcomes the Commonwealth is seeking to achieve through its disaster funding.

The capability and capacity of NEMA should be aligned with the reforms proposed by the Review.
-This includes, but is not limited to, capabilities related to policy and program design, data collection and reporting, program assurance, monitoring and evaluation and program administration.

The Commonwealth should convene a Disaster Management Advisory Council to provide a constructive view of the Commonwealth’s current disaster arrangements, outcomes, and funding options. This Council should report directly to the Minister for Emergency Management and meet regularly (minimum twice per annum) but not be considered part of the decision making or administrative process.
- A primary purpose of the Disaster Management Advisory Council should include advising on priority projects identified through the Risk Profile, and on how national outcomes could be better achieved.
- The Advisory Council should be chaired by the Coordinator-General, NEMA and be supported by a secretariat within NEMA.
- The Advisory Council should be comprised of a representative mix of government and non-government members.
- Non-government members should be representative of a broad range of knowledge holders: industry, the not-for-profit sector, academia and representation of those groups who are disproportionately impacted by disaster.
- First Nations should also be represented, with that representation drawn from existing First Nations’ governance structures, or as otherwise nominated by First Nations communities.

The Commonwealth Government should direct the Secretaries Board to ensure the overall coherence and efficiency of the Government’s resilience efforts, spanning both the climate adaptation/disaster risk reduction and the national security domains. A Secretaries Sub-committee on Resilience should be established to support this work.

The National Cabinet should task Ministerial Councils to include resilience activities in their annual reporting, with the NEMMM contribution focussing on natural hazards.

The National Cabinet should take a leadership role in coordinating resilience initatives across the Federation

It is appropriate that NEMA should be able to draw on its administered funding to support implementation across jurisdictions of projects associated with delivering the five national priorities for action. NEMA should explore this option.

The Commonwealth should identify the longer-term resourcing and organisational requirements to build coordination capacity for relief and early recovery.

To provide improved oversight and assurance in its administration of the Natural Disaster Relief and Recovery Arrangements, the Australian National Audit Office (ANAO) recommends that the Attorney‐General’s Department:
(a) obtain project level information from states and territories to enable more informed analysis of claim amounts; and
(b) implement a risk‐based approach to examining the eligibility and value for money of a sample of recovery and reconstruction projects.

The Australian National Audit Office (ANAO) recommends that the Attorney‐General’s Department significantly improve the administration of disaster relief and recovery funding by:
(a) adopting more timely processes for developing, finalising and promulgating disaster funding guidelines and advisories; and
(b) implementing administrative arrangements that provide it with greater details of the amounts included in expenditure claims, including project specific information.

Within three years, the Australian Government should develop and implement a framework for untied grants for community recovery assistance to state and territory governments. This framework should take into account factors such as the type, location and scale of a disaster, and the number of people affected.

That Government agencies work closely with the Bureau of Meteorology and radio stations that broadcast emergency service announcements, to ensure the earliest possible determination of, and communications about, dangerous bushfire conditions.

Centralise media services and establish protocols for media activity.

Lower yield options identified by the Bureau:
(a) Reduce staffing at remote observing stations
(b) Close the training facility at Broadmeadows, Victoria
(c) Consolidate forecasting functions for Northern Queensland
(d) Outsource the Bureau’s library

Explore options to limit forecaster intervention in site-specific web forecasts.

Lower yield options identified by the Bureau:
(a) Reduce staffing at remote observing stations
(b) Close the training facility at Broadmeadows, Victoria
(c) Consolidate forecasting functions for Northern Queensland
(d) Outsource the Bureau’s library

Explore use of social media to enhance data gathering from authorised and informal sources and to disseminate weather information

Complete workforce planning project and succession plans as a matter of urgency.

Fund delivery of improved seasonal forecasting services by:
(c) Identifying potential offsets from government beneficiaries of any additional investment in seasonal forecasting services
(d) Undertaking market research to establish industry willingness to pay for enhanced seasonal forecasting services

Improved seasonal forecasting capabilities: 
(a) Improved presentation of existing products
(b) Enhanced capability – keeping pace with international standards

Focus the Bureau’s evolving environmental information role on natural hazards in the first instance.

Phase out seasonal prediction development and modelling and rely on products generated elsewhere

Upgrade to the Bureau’s supercomputing capacity:
(a) Status quo
(b) Step change
(c) Further enhancements

Boost the Bureau’s flood warning capacity by:
(a) Increasing the number of frontline hydrologists
(b) Upgrading the flood monitoring system

Cease or reduce the Ionospheric Prediction Service or offer it as a commercial service.

Additional frontline meteorologists and specialised centres and systems:
(a) Enhanced severe weather units
(b) National extreme weather centres
(c) Integrated all-hazards decision system
(d) Enhanced observation network

Boost the number of frontline meteorologists to build response capacity in regional forecasting centres.

The Committee recommends that the Minister for Financial Services and Superannuation immediately establish a joint industry-Government action group to address evidence of the rising costs and market failure of insurance premiums across Australia.

The Committee recommends that the Australian Government investigate ways to reduce the cost of calling 1300 numbers from mobile telephones in areas of natural disasters.

The Committee recommends that the Australian Government work with the Insurance Council of Australia to make the following amendments to the General Insurance Code of Practice by 1 July 2012:
- remove the clauses that set aside the Code standards in times of disasters;
- require insurers to refrain from advising policyholders against making a claim under their insurance policy, and incorporate a ‘right to claim’ so that policyholders who contact their insurer about their eligibility to make a claim are offered the opportunity to lodge a claim and have it assessed fully;
- ensure that a full explanation of the claims-handling process, including the right to escalate decisions to internal dispute and external dispute resolution systems, is given when policyholders lodge a claim;
- ensure that an acknowledgement of the claims lodgement, contact details of the claims officer, and expected timeframes for the claims-handling process are provided to policyholders in writing;
- require that copies of external expert reports used in the determination of a claim to be provided to claimants within 10 days of request; and
- introduce the following minimum standards for claims handling in times of exceptional circumstances such as declared disasters:
⇒ a timeframe for informing claimants of the progress of the claim;
⇒ a timeframe for advising claimants if an external expert has been appointed;
⇒ assurance that external experts are fully qualified to undertake assessments;
⇒ an undertaking to provide claimants with information about the qualifications, employer, and role of external experts that are appointed to assist with their claim;
⇒ a maximum timeframe of 12 weeks for external experts to provide reports;
⇒ a maximum timeframe for accepting or denying a claim;
⇒ a timeframe for responding to requests for information;
⇒ an undertaking to communicate all decisions about insurance claims to the claimant in writing with clear and explicit reasons relating to their particular claim; and
⇒ a timeframe for informing claimants of the progress of their complaint or dispute.

The committee recommends the Commonwealth Government require guaranteed access to emergency call services for people with a disability at all times.

To improve the governance arrangements for business continuity management (BCM) in Centrelink ,the Australian National Audit Office (ANAO)
recommends that:
(a) the recently constituted Business Continuity, Crisis Management and Security Sub committee be provided with regular reports on IT business continuity
issues; and
(b) Centrelink review existing BC and risk management planning and implementation activities to identify areas where coordination and collaboration could be further improved.

The ANAO recommends that Centrelink develop and promulgate a business continuity plan (BCP) template and require business units to develop BCPs that identify:
(a) risks to the business/service and their impact, based on the respective business impact analysis; and
(b) risk treatments and business resumption tasks to manage these risks, which can then be tested on a regular basis.

The committee recommends the Australian Government strengthen CASA's governance framework and administrative capability by:
• introducing a small board of up to five members to provide enhanced oversight and strategic direction for CASA; and
• undertaking a review of CASA's funding arrangements to ensure CASA is equipped to deal with new regulatory challenges.

The Committee notes the importance of mitigation measures in addressing climate change impacts and accordingly recommends that the Australian Government continue to take urgent action to ensure that Australia can best contribute to a reduction in global greenhouse gas emissions.

Related to recommendation 16, the Working Group recommends that the likelihood and consequences be systematically assessed by appropriate agencies that would include Geoscience Australia, the Bureau of Meteorology, CSIRO and the Department of Agriculture, Fisheries and Forestry among others. The range of hazards to be considered should include but not be limited to;
• Tsunami
• Bushfire (working with the Bushfire CRC)
• Severe storm
• Flood
• Cyclonic wind and storm surge
• Earthquake
• Temperature extremes and the impact of climatic change
• Disease threat – human, animal and flora/fauna