Inquiry Search
Rec-ID | Code | Recommendation |
---|---|---|
REC325-4337 | 8 - Communications and warnings | The Inspector-General of Emergency Management recommends Queensland Fire and Emergency Services lead an urgent multi-agency (including but not limited to the Queensland Police Service and Brisbane City Council) review of the workflow, of the current Emergency Alert system, including requesting, composing, authorising and issuing of Emergency Alerts by 1 November 2022. |
REC325-4327 | 17 - Assets and technology | The Inspector-General of Emergency Management recommends all local governments that offer an opt-in system develop strategies to increase the number of subscribers who elect to use this service. As part of the annual disaster management plan assessment process for the period 2023–2025, the Office of the Inspector-General of Emergency Management will request information from the relevant local disaster management groups to highlight and share innovative practices that have led to an increase in subscription levels for opt-in services. |
REC325-4338 | 17 - Assets and technology | The Inspector-General of Emergency Management recommends the Queensland Reconstruction Authority and the Bureau of Meteorology investigate options for the consolidation of ownership, renewed capital and maintenance in the flood warning network in consultation with flood warning infrastructure asset owners. |
REC325-4329 | 8 - Communications and warnings | The Inspector-General of Emergency Management recommends Queensland Fire and Emergency Services implement the Australian Warning System for all nationally agreed hazards by 1 November 2023. Implementation should include guidance and training to all local governments and agencies operationally involved in disaster management, with emphasis on those agencies with hazard specific responsibility. |
REC325-4332 | 8 - Communications and warnings | The Inspector-General of Emergency Management recommends that all local governments that do not have pre-formatted messages and polygons engage with Queensland Fire and Emergency Services and determine whether their local disaster management group capability could be improved through the development of pre-formatted polygons and messages. |
REC325-4332 | 8 - Communications and warnings | The Inspector-General of Emergency Management recommends that all local governments that currently use pre-formatted messages within the Emergency Alert system review and, where necessary, redraft messages using the principles of Clear Explicit Translatable Language (CETL). |
REC325-4336 | 8 - Communications and warnings | The Inspector-General of Emergency Management recommends Queensland Fire and Emergency Services, in consultation with the Queensland Police Service, incorporate into the workflow of the current Emergency Alert system a process that ensures the inclusion of an ‘urgent approval and distribution without delay’ process for Emergency Alert messages by 1 November 2022. |
REC325-4326 | 17 - Assets and technology | The Inspector-General of Emergency Management recommends Queensland Fire and Emergency Services lead an inter-agency IT system assessment with Queensland Police Service and local governments to identify disaster management systems currently in use and develop options to enhance connectivity and interoperability between systems. Outputs to be considered include, but are not limited to, consideration of requests for assistance (RFA) and the production of situation reports. |
Rec-ID | Code | Recommendation |
---|---|---|
REC322-4239 | 42 - Culture and Heritage | The Inspector-General Emergency Management recommends entities with responsibilities for land and fire management consider the establishment of roles for Traditional Owner and First Nations representatives in incident management structures for significant bushfire or disaster events including those that may impact on cultural heritage in Queensland’s World Heritage sites. |
REC322-4253 | 42 - Culture and Heritage | The Inspector-General Emergency Management recommends the Queensland State Disaster Management Plan and the Queensland Bushfire Plan be reviewed to enhance appropriate arrangements for the management of bushfire and disaster events where a threat is posed to significant environmental and cultural heritage sites. |
REC322-4224 | 17 - Assets and technology | The Inspector-General Emergency Management recommends the Department of Environment and Science examines the utilisation of technology, in consultation with relevant stakeholders, to improve the collection of visitor numbers and movement data. This could include, for example, expanding the use of Automatic Number Plate Recognition technology to K’gari and examining the suitability of mobile phone check-in applications. |
REC322-4254 | 42 - Culture and Heritage | The Inspector-General Emergency Management recommends that the Queensland Government works with the Commonwealth Government to review the Project Agreement for World Heritage Management to ensure Queensland and Australia continue to meet their obligations under the World Heritage Convention to protect, conserve and present our World Heritage properties. |
REC322-4225 | 8 - Communications and warnings | The Inspector-General Emergency Management recommends the Maryborough District Disaster Management Group works with the Fraser Coast Local Disaster Management Group to prepare and exercise a communications sub-plan with all responsible agencies, to clarify the roles, responsibilities and communication channels used for restricting access to K’gari. |
REC322-4255 | 42 - Culture and Heritage | The Inspector-General Emergency Management recommends a set of guiding principles that reflect a unified response to World Heritage listed sites in Queensland be included in the Queensland State Disaster Management Plan and reflected in the Queensland Bushfire Plan. |
REC322-4228 | 8 - Communications and warnings | The Inspector-General Emergency Management recommends a public information resource be developed by Queensland Fire and Emergency Services to inform the community and stakeholders about aerial assets utilised in bushfire response. |
REC322-4231 | 8 - Communications and warnings | The Inspector-General Emergency Management recommends Queensland Fire and Emergency Services examines the use of predictive service capability to inform prevention and preparedness in addition to response activities. |
Rec-ID | Code | Recommendation |
---|---|---|
REC319-4194 | 8 - Communications and warnings | Public communications: The Inspector-General for Emergency Management recommends that Emergency Management Victoria and / or the entity referred to in Recommendation 13, or otherwise responsible government department, work with councils and government to refine an operational relief and recovery public communications strategy that: |
Rec-ID | Code | Recommendation |
---|---|---|
REC318-4185 | 15 - Inter-service cooperation | The Inspector-General for Emergency Management recommends that Emergency Management Victoria works with the emergency management sector and relevant emergency management entities in New South Wales and South Australia to identify and address key cross border operational and resource management issues. This engagement should aim to enhance interoperability and maximise the capability and capacity of agencies to work together during emergencies along Victoria’s borders. |
REC318-4184 | 15 - Inter-service cooperation | The Inspector-General for Emergency Management recommends that Emergency Management Victoria collaborate with the emergency management sector to develop a capacity model that considers current and future: |
REC318-4179 | 15 - Inter-service cooperation | The Inspector-General for Emergency Management recommends that Emergency Management Victoria – in accepting that emergency management is a ‘shared responsibility’ - collaborate with the emergency management sector and community to: |
Rec-ID | Code | Recommendation |
---|---|---|
REC311-2496 | 10 - Infrastructure | To enhance shared capacity and collaboratively manage risk, the Chair of the Bundaberg LDMG use the Queensland Emergency Risk Management Framework (QERMF) process to determine if dam failure for Paradise Dam should be reported as a residual risk to the Bundaberg DDMG in this instance due to known changes in the risk profile. |
REC311-2495 | 10 - Infrastructure | To increase understanding of hazards and manage risks, dam failure for Paradise Dam be included as a separate risk within the Bundaberg LDMP. |
REC311-2492 | 39 - Disaster Risk Management | To increase understanding of hazards and manage risks, dam failure for Paradise Dam be included as a separate risk within the North Burnett Local Disaster Management Plan (LDMP). |
REC311-2499 | 39 - Disaster Risk Management | To ensure enhanced capability integration and enable timely community messaging Bundaberg LDMG in consultation with Sunwater develop additional Emergency Alerts and associated polygons for a Paradise Dam failure and load these on to the disaster management portal. |
REC311-2491 | 10 - Infrastructure | To enable a shared understanding of the risk, changes in the risk profile of referable dams be clearly communicated by entities that own dams to stakeholders and the community likely to be affected. The communication process starts immediately after the change is identified, is tailored to its audience, makes clear the scale of the change, and is documented so that stakeholders and the community can make informed decisions for managing risks. |
REC311-2498 | 39 - Disaster Risk Management | To enhance shared capacity and collaboratively manage risk, the Chair of the Bundaberg DDMG use the QERMF process to determine if dam failure for Paradise Dam should be reported as a residual risk in this instance due to known changes in the risk profile to: |
REC311-2490 | 39 - Disaster Risk Management | To enable entities to have a shared understanding of forecast information for dam failure events during a flood, including flood wave travel time, speed and height, Emergency Action Plans contain protocols and responsibilities of relevant stakeholders for these aspects. |
REC311-2497 | 39 - Disaster Risk Management | To increase shared understanding of risks, ensure the coordination of plans and manage risks, dam failure for Paradise Dam be included as a separate risk within the Bundaberg District Disaster Management Plan (DDMP). |
Rec-ID | Code | Recommendation |
---|---|---|
REC310-2487 | 39 - Disaster Risk Management | The state’s arrangements for disaster management, including recovery, are articulated in the Disaster Management Act (2003), the Queensland Reconstruction Authority Act (2011), the State Disaster Management Plan and the Queensland Recovery Plan. To enable state-level arrangements to better support community-led recovery and to improve Queensland’s recovery governance |
Rec-ID | Code | Recommendation |
---|---|---|
REC309-2475 | 15 - Inter-service cooperation | Greater emphasis be placed on pre-planned and pre-determined arrangements between the Australian Defence Force and State and local agencies. |
REC309-2471 | 17 - Assets and technology | As part of the annual Emergency Action Plan review for the Ross River Dam, consideration should be given to the potential impacts of operating the gate outside automatic mode and whether this event has provided any new information and learnings which can be incorporated into the Emergency Action Plan. This should occur prior to the 2019/20 wet season. |
Rec-ID | Code | Recommendation |
---|---|---|
REC308-2452 | 39 - Disaster Risk Management | Planning and warnings for storm tide should be based on modelling that shows the chances of an event occurring (probabilistic). |
REC308-2451 | 17 - Assets and technology | Queensland should examine the feasibility of the installation of storm tide markers in prominent public places and the exploration of new technology to highlight storm tide risk to the community and its visitors. |
REC308-2450 | 17 - Assets and technology | The operation and maintenance of flood gauges should be developed and planned for on a catchment basis. |
REC308-2458 | 39 - Disaster Risk Management | A strategy should be developed to improve the availability of information to decision-makers and other audiences. Information should be searchable, more specific, timely, and allow stake-holders to find what they want. |
REC308-2457 | 8 - Communications and warnings | Efforts are made to improve the timeliness, accuracy and targeting of Emergency Alert messaging by: |
REC308-2454 | 10 - Infrastructure | Local disaster management groups should focus on the business continuity of local critical infrastructure and its integration with other plans. |
Rec-ID | Code | Recommendation |
---|---|---|
REC307-2436 | 39 - Disaster Risk Management | The outputs of these capabilities should be shared and actively inform the disaster management sector, including response operations and the creation of warnings and public messaging. |
REC307-2428 | 39 - Disaster Risk Management | The future risk of bushfires to Queensland communities should be re-evaluated as part of the 2020 State Risk Assessment in light of recent and emerging science, events and lessons. |
REC307-2440 | 8 - Communications and warnings | Communications protocols about hazard-specific events should be developed to clarify responsibilities and the principles for the release of information and warnings. They should be included in all related hazard-specific plans and published on relevant websites, and used during events. |
REC307-2438 | 8 - Communications and warnings | The national messages for catastrophic fire danger ratings should be integrated with all existing and new community bushfire safety information. |
Rec-ID | Code | Recommendation |
---|---|---|
REC304-2407 | 39 - Disaster Risk Management | Discontinue the automatic allocation of Fire Warden powers to Council and Committee members and substitute an option for members to be appointed as Fire Wardens. |
Rec-ID | Code | Recommendation |
---|---|---|
REC290-1219 | 17 - Assets and technology | Live resource tracking system that can be used by all response agencies |
REC290-1210 | 15 - Inter-service cooperation | Co‐designed arrangements that support a unified response to fire |
REC290-1209 | 15 - Inter-service cooperation | Coordinated and targeted mitigation of fire risk |
Rec-ID | Code | Recommendation |
---|---|---|
REC267-1162 | 10 - Infrastructure | Telecommunications and Power Infrastructure |
REC267-1149 | 15 - Inter-service cooperation | PES External Surge Program The success of the PES External Surge Program and the willingness of participants to deploy at short notice to support the recovery effort is commendable, as is the readiness of their supervisors to release them from their duties to enable deployment. The Program, supported by an appropriate training program, is one that should be sustained as part of the whole of Government recovery readiness effort. |
Rec-ID | Code | Recommendation |
---|---|---|
REC265-1123 | 17 - Assets and technology | Every effort should be made to enhance the ability of communications personnel to cope with fast moving and time critical fire events by providing and maintaining: ongoing extensive communications training; advanced vehicle capability for clear communication within areas of radio coverage dead spots; ability to receive Air intelligence live streaming; map production facilities; deployment of multiple Incident Control Vehicles when required; all Incident Control Vehicles with access to DFES Information Technology Systems. |
REC265-1106 | 15 - Inter-service cooperation | In addition to regular meetings of the DFES/DPaW Interagency Bushfire Management Committee, the two organisations should use joint exercises to identify agreed firefighting approaches for common or likely scenarios. |
REC265-1118 | 8 - Communications and warnings | Consideration should be given to an automatic ‘Advice’ notice being issued as soon as a fire is reported in a pre- determined high risk area such as the Darling Scarp on days when adverse fire weather conditions are forecast. |
REC265-1105 | 15 - Inter-service cooperation | The Executive Teams of both DFES and DPaW should meet quarterly to review and agree joint improvements relating to issues of interoperability, complementarity and the alignment of firefighting doctrine. The establishment of a unified command in joint State Operations Centre, Regional Operations Centre and Incident Management Teams should be pursued as an overarching goal. |
REC265-1117 | 17 - Assets and technology | Automatic Vehicle Location technology should be adopted to enable a better appreciation of the deployment and location of appliances at an incident, in order to increase situational awareness |
REC265-1116 | 17 - Assets and technology | Procedures should be established to monitor the use of heavy plant during a bushfire incident, including the tasking of support appliances. Procedures should provide for the appointment of a dedicated Machinery Supervisor as prescribed within the Australasian Interservice Incident Management System. |
REC265-1112 | 17 - Assets and technology | Radio infrastructure in the Perth Hills should be reviewed to assess whether it is practicable for radio and/or mobile phone coverage to be improved to achieve better coverage across the area. |
REC265-1111 | 15 - Inter-service cooperation | All agencies engaged in bushfire response should develop expeditious procedures for the mobilisation of resources in support of other agencies. See discussion in Section 7.1. |
Rec-ID | Code | Recommendation |
---|---|---|
REC259-1048 | 8 - Communications and warnings | That State and Local Government agencies maximise communication to the residents owning bushfire prone properties to be aware of their level of exposure by having access to the BAL relevant to their property. |
Rec-ID | Code | Recommendation |
---|---|---|
REC254-1586 | 15 - Inter-service cooperation | Future coordination/support/control of integrated emergency management across all agencies in Albany needs to be merged and located in a single joint facility. This issue needs to be reviewed statewide. |
REC254-1582 | 17 - Assets and technology | As a minimum requirement, all vehicles entering the fireground must be fitted with an accessible fire blanket – one per person in each vehicle plus roll down, in-cab, radiant heat shields. |
Rec-ID | Code | Recommendation |
---|---|---|
REC233-1604 | 8 - Communications and warnings | Governments and other stakeholders consider reviewing their existing emergency management arrangements to ensure public communications are clear and the public is kept informed of the incident response. |
REC233-1603 | 8 - Communications and warnings | Department of Broadband, Communications and the Digital Economy (DBCDE) to work with the Triple Zero Awareness Work Group through Australian Communications and Media Authority's (ACMA) Emergency Service Advisory Committee to review Triple Zero awareness messages with regard to telecommunications outages. |
REC233-1592 | 8 - Communications and warnings | Department of Broadband, Communications and the Digital Economy will work with the Communications Sector Group within the Trusted Information Sharing Network to develop best practice guidance for owners of critical communications infrastructure regarding public messaging during a prolonged telecommunications outage covering: |
Rec-ID | Code | Recommendation |
---|---|---|
REC226-0560 | 15 - Inter-service cooperation | There would be value in progressively aligning the geographical boundaries of emergency management agencies and co-locating where possible within regions and districts. |
REC226-0589 | 8 - Communications and warnings | The process for initiating and releasing State Alert messages requires review. |
REC226-0548 | 15 - Inter-service cooperation | Inter-agency cooperation to manage fire precincts in a tenure-blind fashion is necessary for effective fire suppression. |
REC226-0588 | 8 - Communications and warnings | Timely alerts and updates to the community are essential. |
REC226-0583 | 17 - Assets and technology | The state should converge on a single communications platform for all emergency management and support agencies. |
REC226-0582 | 17 - Assets and technology | The state should progressively align on a shared platform, such as WebEOC, to establish a COP [Common Operating Picture or Platform?]. |
REC226-0591 | 8 - Communications and warnings | Radio bulletins need to be up to date and time stamped. Where social media is used the messages need to be up to date and accurate. Websites need to be up to date and accurate. |
REC226-0578 | 15 - Inter-service cooperation | There would be benefit in progressively aligning the geographic boundaries of each of the agencies and seeking to co-locate their headquarters within those boundaries. |
REC226-0590 | 8 - Communications and warnings | Expand the exploitation of social media, including graphical content for state alerts and warnings. Consider increasing the graphical content of web-based warnings. |
Rec-ID | Code | Recommendation |
---|---|---|
REC225-0533 | 17 - Assets and technology | As a minimum requirement, all vehicles entering the fireground must be fitted with an accessible fire blanket – one per person in each vehicle plus roll down, in-cab, radiant heat shields. |
Rec-ID | Code | Recommendation |
---|---|---|
REC216-2870 | 8 - Communications and warnings | Efficient and effective supporting tools and processes: streamlining the authorisation processes for urgent warnings. |
REC216-2869 | 8 - Communications and warnings | Efficient and effective supporting tools and processes: developing tools and workflows to quickly and reliably transform technical data into intelligence that can be used to construct messages for community information that are timely, relevant, tailored and effective. |
Rec-ID | Code | Recommendation |
---|---|---|
REC215-1876 | 39 - Disaster Risk Management | Fire services can improve outcomes by initiating discussions with landfill operators about fire management planning and emphasising the critical importance of water supplies and early intervention |
REC215-1874 | 15 - Inter-service cooperation | Fire services can improve outcomes by working with EPA as the regulator and licensing authority to achieve improved compliance with the required outcomes specified in the BPEM guidelines |
REC215-1873 | 8 - Communications and warnings | Fire services can improve outcomes by implementing standard procedures that ensure the welfare and safety of crews and the public are not compromised |
REC215-1877 | 39 - Disaster Risk Management | Regulators can help to achieve improved outcomes by considering the issues identified by this review |
Rec-ID | Code | Recommendation |
---|---|---|
REC209-1671 | 15 - Inter-service cooperation | That Bushfires NT, NTFRS, DLP, Weeds Branch, Parks and Wildlife, the Natural Resources Management Board, Biodiversity staff and representatives of the Volunteer Fire Brigades get together, at least annually, to coordinate planning efforts for peri-urban areas. |
REC209-1669 | 15 - Inter-service cooperation | Conduct an information sharing and planning exercise between Bushfires NT and NTFRS to explore the current boundaries and the overlaps in the peri-urban areas between the NTFRS ERA and the Bushfires NT areas of responsibility for all major centres in the NT. |
REC209-1667 | 39 - Disaster Risk Management | Prepare a formal proposal for the creation of pastoral/Indigenous Lands Fire Management Teams. |
REC209-1666 | 39 - Disaster Risk Management | Investigate the application and cost of the creation of District Coordination Officers to key high demand brigade districts. |
REC209-1675 | 39 - Disaster Risk Management | PowerWater Corporation be consulted with the intention of establishing a Memorandum Of Understanding for the maintenance of PowerWater land for the purpose of coordinated fire reduction. |
REC209-1658 | 8 - Communications and warnings | Continue the use of Warnings and Alerts, in various languages, and through multiple broadcast media, including Indigenous language versions to engage with all people as to the risks of bushfire. |
REC209-1674 | 39 - Disaster Risk Management | That the concession holder of the rail corridor be approached to formalise a Memorandum of Understanding for the maintenance of the railway corridor for the purposes of fuel load reduction. |
REC209-1651 | 15 - Inter-service cooperation | Review the membership of the Bushfires Council, and the composition of Regional Committees to ensure that the Council and Committees have representational stakeholders. |
Rec-ID | Code | Recommendation |
---|---|---|
REC203-0301 | 15 - Inter-service cooperation | Early in an incident, close and effective liaison needs to be established with local government agencies. |
REC203-0306 | 8 - Communications and warnings | Local emergency management committees and planning should identify modes of community contact |
REC203-0299 | 15 - Inter-service cooperation | The state should converge on a single communications platform for all emergency management and support agencies. |
REC203-0305 | 8 - Communications and warnings | The agencies need to develop techniques to ensure accuracy of information across all media. |
REC203-0298 | 15 - Inter-service cooperation | The state should progressively align on a shared platform, such as WebEO C , to establish a Common Operating Picture (COP). |
REC203-0304 | 8 - Communications and warnings | Further community education may be needed on how to interpret messages. |
REC203-0288 | 15 - Inter-service cooperation | The State Duty Officer from DEC and the State Duty Director, FES A need to confer whenever a Level 2 or 3 incident is declared to satisfy themselves that they have appropriate incident management structures and resources across the state are at an appropriate level of preparedness. |
REC203-0303 | 8 - Communications and warnings | A high level review of alerts, warnings and messaging is needed to match community expectations with what is practical and achievable. |
REC203-0287 | 15 - Inter-service cooperation | On a regional basis there would be value in closer working relationship between DEC crews and VBFBs to build mutual trust and confidence. This could be done by opportunity engagement of VBFBs in DEC fire management or through exercises. |
REC203-0302 | 8 - Communications and warnings | Web sites need to be kept updated. |
Rec-ID | Code | Recommendation |
---|---|---|
REC198-2903 | 15 - Inter-service cooperation | The CFA works with MFB to ensure that the MFB control unit is available for responding to large fires and multi-agency incidents in fringe CFA areas |
Rec-ID | Code | Recommendation |
---|---|---|
REC196-0229 | 8 - Communications and warnings | Amend SOP J4.01and other strategic and procedural documents to reflect the goal of ‘timely, relevant and tailored’ for community bushfire warnings. |
REC196-0240 | 8 - Communications and warnings | Improve links and interactions between the communication systems e.g. customise OSOM messages to each of the communication mechanisms, link OSOM with Emergency Alert. |
REC196-0245 | 8 - Communications and warnings | Develop a robust evaluation framework to review community bushfire warning policies, processes, systems and procedures both internally and with communities at regular intervals and immediately after a major bushfire event. |
REC196-0239 | 8 - Communications and warnings | Review Emergency Alert and OSOM systems to improve ease of use. |
REC196-0244 | 8 - Communications and warnings | Educate and engage with fire-affected landholders about the types of warnings, what they might expect from the warnings and their responsibility for response to prevent loss of life. |
REC196-0237 | 8 - Communications and warnings | Ensure that warning terminology used in the templates and FireWeb is consistent. |
REC196-0243 | 8 - Communications and warnings | Review the potential use of ‘crowdsourcing’ sites such as Bushfire Connect in community bushfire warnings. |
REC196-0236 | 8 - Communications and warnings | Review the use of the terms in the templates e.g. ‘out of control’ so that community misconceptions are minimised. |
REC196-0242 | 8 - Communications and warnings | Integrate social media into the OSOM system. |
REC196-0231 | 8 - Communications and warnings | Allow the MFB and SES access to using OSOM. |
REC196-0241 | 8 - Communications and warnings | Review OSOM to enable monitoring or tracking of where messages were sent, who they were sent to and when they are due for review. |
REC196-0246 | 8 - Communications and warnings | Review the suite of community bushfire warning systems available to tourists across the State. |
Rec-ID | Code | Recommendation |
---|---|---|
REC195-0327 | 15 - Inter-service cooperation | The Fire Services Commissioner ensures that the inter-relationship between Information Sections at all levels is understood. |
REC195-0325 | 8 - Communications and warnings | The Fire Services evaluate the new information and warning systems to identify ways to integrate them and improve their capacity to issue timely, relevant and tailored messages. This should include the use of social media. |
REC195-0324 | 8 - Communications and warnings | The Fire Services, in consultation with media outlets, develop a more effective strategy for informing the community of Total Fire Ban days. |
REC195-0335 | 10 - Infrastructure | Energy Safe Victoria ensures that the standards for vegetation clearance around power lines consider the impact of fire on electrical infrastructure and the risk of loss of electricity supply to the community. |
REC195-0318 | 15 - Inter-service cooperation | The Fire Services develop a joint protocol for each Fire Service to notify the other of fires reported from fire towers |
REC195-0331 | 8 - Communications and warnings | The Fire Services ensure information and warning projects are able to be integrated with a common operating platform. |
REC195-0309 | 15 - Inter-service cooperation | The Fire Services, and other emergency management agencies, use the Tostaree fire as a scenario exercise to improve understanding of fast-running fires and enhance interoperability and control strategies |
REC195-0328 | 8 - Communications and warnings | The Fire Services ensure that information and warnings are developed in accordance with the Victorian Warning Protocol |
Rec-ID | Code | Recommendation |
---|---|---|
REC172-0019 | 17 - Assets and technology | A centralised, regional, multi-agency resource coordination and tracking system/facility be established to accommodate and coordinate the movement of resources from all agencies within and between regions. |
REC172-0029 | 17 - Assets and technology | Provide a photocopier in the Mobile Communications Facility or the mobile equipment cache that is capable of large volume production of collated documents. |
REC172-0034 | 8 - Communications and warnings | A centralised emergency services website should be established that the public can access for reliable and up to date information on any incident. The website must be capable of reliably servicing a very high traffic load and be easily updated by HMA’s. |
REC172-0015 | 8 - Communications and warnings | Provision of timely, accurate and regular information to the community via electronic media (radio and internet) is a recognised function of the Information Unit in liaison with the Traffic Operations Officer. The aim of this arrangement is to facilitate appropriate behaviour in the travelling public and local community concerning access limitations and disruptions to the fire ground and surrounding areas. |
REC172-0047 | 17 - Assets and technology | There is an established need to develop mobile accommodation and accommodation facility support solutions that allows an acceptable standard of accommodation to be provided to fire fighters in close proximity to the incident. |
REC172-0028 | 17 - Assets and technology | Ensure the S61 helicopter has all appropriate channels for water bombing operations throughout the State by including this requirement on a pre-deployment checklist. |
REC172-0033 | 8 - Communications and warnings | Public meetings are to be encouraged for all Level 3 incidents that affect, or have the potential to affect communities. |
REC172-0040 | 8 - Communications and warnings | The information templates used by the ISU in developing public information boards need to be standardised and posted on the DEC Fire Management Services webpage to allow access and use by the ISU. A standard across government would add significantly to their acceptance and use by the public as a reliable source of information. |
REC172-0026 | 17 - Assets and technology | At large incidents a communications bus should be provided for the use by Air Ops and a designated work space should be provided for the Air Ops management group. |
REC172-0032 | 8 - Communications and warnings | A review of community messages, their construction and component parts, the process to activate them and the technology required to deliver the messages by digital and non-digital media should be undertaken. The desired outcome is to define standard messages, procedures, tools and technologies that can be utilised by all HMA’s in Western Australia. |
REC172-0037 | 8 - Communications and warnings | ABC Radio should be a participant in IMG and/or OAMG. LEMC and DEMC should plan for this involvement in Local and District Emergency Management Plans. |
REC172-0025 | 17 - Assets and technology | Suppression resources should be ordered and mobilised as 2 truck Strike Teams with a STL and consistently deployed to the fire ground as a unit. |
REC172-0036 | 8 - Communications and warnings | Wherever possible the ISU should be co-located with Operations and Logistics Sections to ensure effective communications and the ICC in which they operate should be located in the affected community. |
REC172-0022 | 15 - Inter-service cooperation | The declaration of a potential Level 3 incident should be notified to FESA who can facilitate an early warning to CFCO’s in the Shire and surrounding LGA’s. |
Rec-ID | Code | Recommendation |
---|---|---|
REC158-3445 | 15 - Inter-service cooperation | That emergency services are required to work directly with ports and the nominated marine safety authority when ports are preparing marine emergency response arrangements. |
REC158-3444 | 15 - Inter-service cooperation | That the Office of the Emergency Services Commissioner ensures that an emergency services multi-agency working group is established to develop a specialist marine emergency response capability for Victoria based on the multi-agency Urban Search and Rescue (USAR) model. The specialist personnel should be required to have: |
REC158-3432 | 17 - Assets and technology | That port/channel managers are required to ensure, through service agreements, licensing, direct acquisition or other means as appropriate, the availability of the critical Level 1declared assets. |
REC158-3431 | 17 - Assets and technology | That port/channel managers are required to identify in the declared asset system (in conjunction with the emergency services) critical Level 1 declared assets and other Level 2 declared assets, that may be required in support of a marine emergency within the port, and that identified resource availability, accessibility and call out time is recorded. |
REC158-3447 | 15 - Inter-service cooperation | That emergency services are required to work directly with port/channel managers and the nominated marine safety authority to ensure that a training and exercise regime is established to enable emergency services personnel to develop and maintain the skills and knowledge relevant to marine emergency management. |
REC158-3430 | 17 - Assets and technology | That the nominated marine safety authority is responsible for development of a declared asset system and is required to ensure that port/channel managers utilise and maintain the declared asset system. |
REC158-3446 | 15 - Inter-service cooperation | That emergency services are required to work directly with port/channel managers and the nominated marine safety authority to identify and ensure availability of marine resources necessary for emergency services to meet their statutory obligations in responding to marine emergencies (this recommendation should be read in conjunction with recommendation 26 & 27). |
Rec-ID | Code | Recommendation |
---|---|---|
REC156-3494 | 10 - Infrastructure | Energy Safe Victoria finalise the development of the passport system to improve interstate mutual aid arrangements allowing operator access to qualified interstate power restoration personnel. |
REC156-3509 | 8 - Communications and warnings | The Victoria State Emergency Service, Department of Primary Industries, Energy Safe Victoria and the energy sector develop a coordinated set of safety messaging about preparedness for storm events and clearly outline the responsibilities for delivering these messages before during and after an emergency. |
REC156-3491 | 8 - Communications and warnings | The Victoria State Emergency Service improve its communication with local governments, especially in relation to severe weather and storm warning information. |
REC156-3507 | 8 - Communications and warnings | Victoria progress, as a matter of priority, a telephony based public emergency notification system to reduce demand on Triple Zero and other emergency telephone lines during a major emergency. |
REC156-3487 | 10 - Infrastructure | Electricity distribution businesses develop and implement alternative arrangements for monitoring fallen powerlines. |
REC156-3503 | 8 - Communications and warnings | Emergency Service Organisations review their use of Emergency Alerting System paging message categories to ensure that priority messages are not compromised by inappropriate use. An education program may be required to ensure that all users understand message categories, their intended use and ramifications of each category on network and message delivery sequence. |
REC156-3485 | 15 - Inter-service cooperation | The integrated Emergency Coordination Centre be utilised during all significant multi-agency or multi-incident events with effective liaison with the State Emergency Response Coordinator. |
REC156-3500 | 10 - Infrastructure | The Emergency Services Telecommunications Authority, in partnership with Telstra, consider technological solutions to streamline the handover process for Triple Zero calls. |
REC156-3497 | 8 - Communications and warnings | Emergency Service Organisations work with government departments, local governments and private industry to identify and implement a model for communication flow during an emergency incident. |
REC156-3515 | 8 - Communications and warnings | The electricity distribution businesses enhance power outage information on their websites which are accessible to electricity retail businesses, the media and the public and also consider improving their capacity to communicate with customers. |
Rec-ID | Code | Recommendation |
---|---|---|
REC152-3401 | 15 - Inter-service cooperation | The streamlining correspondence to Emergency Service Agencies |
Rec-ID | Code | Recommendation |
---|---|---|
REC124-3888 | 8 - Communications and warnings | Strengthen internal and external communications to ensure adequate stakeholder involvement throughout the prescribed burning program: |
REC124-3883 | 15 - Inter-service cooperation | Integrate information management systems relating to the prescribed burning program to provide consistency across the networked emergency organisation: |
REC124-3889 | 15 - Inter-service cooperation | Develop a component of the DSE Workforce Strategy to build organisational capacity and sustainability of the prescribed burning program across the networked emergency organisation: |
Rec-ID | Code | Recommendation |
---|---|---|
REC123-3876 | 15 - Inter-service cooperation | Metropolitan Fire Brigade and Aviation Rescue Fire Fighting service review and enhance the existing mutual response Memorandum of Agreement to provide more timely notification and therefore immediate access to appropriate resources to respond to emergencies. |
REC123-3875 | 15 - Inter-service cooperation | Melbourne Airport Emergency Planning Committee review the Airport Emergency Plan to ensure the capabilities of agencies are adequately documented and understood by all stakeholders, and that all agencies including airlines are represented at the appropriate organisational level on the Airport Emergency Planning Committee. |
Rec-ID | Code | Recommendation |
---|---|---|
REC104-2287 | 8 - Communications and warnings | That DSE and CFA work with the Bureau of Emergency Services Telecommunications to ensure that rural communication issues are appropriately addressed in the Statewide Integrated Public Safety and Communications Strategy, and that priorities and business cases are agreed for critical issues. |
REC104-2299 | 8 - Communications and warnings | That consideration be given to formalising Australian Broadcasting Corporation Local Radio as the official emergency radio station for Victoria, given it is the only radio station that can cover the whole of the State. |
REC104-2322 | 15 - Inter-service cooperation | That DSE commits appropriate resources to work with OESC in developing the bushfire component of the model. |
REC104-2223 | 10 - Infrastructure | That Government review legislation for utilities operating within the State to ensure their involvement in regional fire preparedness and mitigation planning. |
REC104-2286 | 17 - Assets and technology | That CFA, having regard to terrain, continue to review the mix of firefighting appliances currently in service. In particular, consideration should be given to the number and distribution of smaller ‘slip-on’ type equipment. |
REC104-2298 | 8 - Communications and warnings | That relevant Government agencies including Emergency Communications Victoria, the Bureau of Emergency Services Telecommunications and the Victoria Police Media Unit, evaluate the proposals put forward by the Australian Communications Authority with respect to the hearing impaired. |
REC104-2317 | 39 - Disaster Risk Management | That DSE, with adequate resourcing, moves to a 12-month cycle of fire management to establish and maintain a more appropriate and balanced work program of prevention/mitigation and suppression. |
REC104-2216 | 8 - Communications and warnings | That Victoria include an agenda item for both the National Emergency Management Committee and the National Meeting of Emergency Services Ministers recommending that the Australian Communications Authority review both the Commercial Radio Codes of Practice and Guidelines, and Community Broadcasting Codes of Practice, to ensure they provide necessary guidance and obligations on radio stations during emergencies and in relation to emergency warnings. |
REC104-2283 | 15 - Inter-service cooperation | That DSE, CFA, MFESB and VICSES work cooperatively to establish a common system for resource tracking during major fires and incidents. |
REC104-2297 | 8 - Communications and warnings | That the model of community engagement developed by DSE and CFA and applied during the 2002-2003 fires is further developed and refined, particularly in regard to short-duration, rapidly escalating incidents. |
REC104-2302 | 8 - Communications and warnings | That opportunities be explored to use community radio to complement other methods of communication with isolated communities. |
REC104-2215 | 8 - Communications and warnings | That the Coordinator-in-Chief of Emergency Management directs the Media sub-committee of the State Emergency Response Committee to review the use of the Standard Emergency Warning Signal and its accompanying message. |
REC104-2336 | 15 - Inter-service cooperation | That OESC work with the fire agencies in developing implementation strategies for recommendations agreed by Government. |
REC104-2266 | 15 - Inter-service cooperation | That DSE and CFA review their joint planning for Incident Control Centres to ensure that, wherever safe and practicable, those Centres are located close to the fire area. |
REC104-2296 | 8 - Communications and warnings | That in relation to the provision of information to communities affected by fires and other emergencies, DSE and CFA ensure that: |
REC104-2301 | 8 - Communications and warnings | That CFA and DSE work with Australian Broadcasting Corporation Local Radio to identify black spots, and explore opportunities to further improve coverage for broadcasting emergency information. |
REC104-2189 | 39 - Disaster Risk Management | That DSE and CFA as part of their long term planning, and in conjunction with the Commonwealth Bureau of Meteorology, consider ways in which evidence for climate change and El Niño–Southern Oscillation cycle impacts on the likelihood of unplanned fire, can be better incorporated into preparedness and response planning. |
REC104-2325 | 39 - Disaster Risk Management | That CFA, DSE and MFESB continue to develop the partnership approach for fire safety with Local Government, industry and communities. |
REC104-2265 | 15 - Inter-service cooperation | That in the review of Incident Control Centre locations, DSE and CFA give due consideration to: |
REC104-2295 | 15 - Inter-service cooperation | That more emphasis should be given to communication and discussion in regard to State Aircraft Unit’s roles, responsibilities, practices and procedures. |
REC104-2300 | 8 - Communications and warnings | That Victoria Police Media Unit coordinate work with the Australian Broadcasting Corporation and the emergency service agencies to implement this arrangement. |
REC104-2323 | 15 - Inter-service cooperation | That CFA, DSE, MFESB, VICSES, Victoria Police and OESC, in consultation with the Municipal Association of Victoria, consult on the proposal to combine Municipal Councils’ current responsibilities for the development of an emergency management plan/committee, as required by the Emergency Management Act 1986 and a fire prevention plan/committee as required by the Country Fire Authority Act 1958. |
REC104-2238 | 15 - Inter-service cooperation | That the Victorian fire agencies negotiate with their counterparts in New South Wales and South Australia to put in place agreements for mutual aid and the development of cross border strategy for the management of fires burning in the vicinity of, or across, State borders, and these agreements are reviewed annually. |