That the NSW Government introduce a formalised governance structure at the State level to provide leadership and better assist local coastal councils with the management of catchments, funding and administrative constraints in relation to their Coastal Management Plans.

That the NSW Reconstruction Authority continue to work with the Department of Planning, Housing and Infrastructure, NSW Treasury, the Department of Climate Change, Energy, the Environment and Water and the emergency services organisations under the State Emergency and Rescue Management Act 1989 to minimise any duplication and improve efficiency between the work of the Authority and these agencies, particularly with respect to disaster preparedness and mitigation activities, data, modelling and information sharing.

By December 2024, all audited agencies should: finalise evaluations of their role in the provision of emergency accommodation and temporary housing for the Northern Rivers and Central West flood events, and incorporate lessons learned into future planning and continuous improvement. These evaluations should be undertaken in conjunction with other agencies where appropriate.

By August 2024, the NSW Reconstruction Authority should develop a process for a state-wide recovery lessons learned process and facilitate this being completed each year in coordination with the State Recovery Committee.

By August 2024, the NSW Reconstruction Authority should develop a strategy to manage the transition of people into long-term accommodation, taking into account recommendations from relevant reviews

By August 2024, the NSW Reconstruction Authority should determine a timeline for demobilising the temporary housing villages and transitioning tenants out of temporary housing

By August 2024, the NSW Reconstruction Authority should review the temporary housing waitlist to determine the current extent of unmet need

By December 2024, all audited agencies should develop internal plans for implementing whole-of-government responsibilities under the Welfare Functional Area Supporting Plan and any plan developed as a result of recommendation one. This may include, as appropriate, the agency's:
- role in whole-of-government governance arrangements, including key interactions with other agencies
- procurement process, including analysis of appropriate options
- process for identifying appropriate sites for temporary housing
- relevant communication activities, including engagement with Aboriginal communities.

By August 2024, the NSW Reconstruction Authority should develop a whole of government plan for temporary housing to coordinate future temporary housing responses to emergency events

That NSW develop and prosecute with the Commonwealth Government a platform of priority initiatives and reforms the Commonwealth should pursue to better support emergency volunteering and build community capability, in partnership with other States and Territories.

The Minister for Emergency Services establish a new state-based emergency volunteering award, to improve recognition of emergency volunteers.

By December 2023, the Rural Fire Service should: develop a strategy to ensure that local brigade volunteers are adequate in numbers and appropriately trained to operate fleet appliances in the RFS Districts where they are required.

To promote integrity and transparency, the Department of Regional NSW should ensure that for all future grant programs it: ensures a communications plan is in place, including the communication of guidelines to potential applicants.

To promote integrity and transparency, the Department of Regional NSW should ensure that for all future grant programs it: establishes and follows guidelines that align with relevant good practice guidance including accountabilities, key assessment steps and clear assessment criteria.

To promote integrity and transparency, the Department of Regional NSW should ensure that for all future grant programs it: documents all key decisions and approvals in line with record keeping obligations. 

To promote integrity and transparency, the Department of Regional NSW should ensure that for all future grant programs it: ensures regular monitoring is in place as part of funding deeds.

To promote integrity and transparency, the Department of Regional NSW should ensure that for all future grant programs it: ensures staff declare conflicts of interest prior to the commencement of a grants stream, and that these conflicts of interest are recorded and managed.

The Community First Responders Program: That, to better coordinate community efforts to save life and property during a disaster, Government create a ‘Community First Responders Program’, funding appropriate community equipment and training, particularly in high-risk catchments along the east coast of NSW. This training would be delivered by combat and/or other appropriate government agencies. This program could support and empower community led initiatives such as disaster response, evacuation centres and the provision of services such as psychological first aid.
To plan for volunteerism into the future, the State Emergency Management Committee (SEMC) commission a review of volunteerism in NSW, acknowledging it is essential to the state’s emergency response to protect life and property. This review needs to recommend a way forward for emergency volunteer agencies to respond to declining formal volunteerism and to make better use of Community First Responders.
Further, to ensure Indigenous communities are included in emergency planning and preparation, emergency management processes incorporate the needs of Indigenous communities including for evacuation procedures and centres by:
• developing an Indigenous first responders program working with Aboriginal communities in flood affected regions to understand what is needed, and resourcing this program appropriately, and
• ensuring Aboriginal Community Liaison Officers (ACLO) form part of the Local Emergency Management Committees and are present at evacuation centres during a disaster to better serve Indigenous communities.

Relief and recovery capability: The Inspector-General for Emergency Management recommends that Emergency Management Victoria and the entity referred to in Recommendation 13, or otherwise responsible government department – in collaboration with the relevant relief and recovery organisations:
(a) identify the core capabilities required for operational relief and recovery roles at state, regional and incident levels
(b) coordinate capability development opportunities to develop a consistent level of capability in relief and recovery for relevant agencies at the state, regional and incident levels.

That, in order to prioritise early suppression and keep fires small:
a) Government set a KPI for NPWS regarding the percentage of fires that start on-park and are contained within 10 hectares, and consider whether 70% is an appropriate KPI for the NSW RFS and NPWS
b) NSW fire authorities deploy remote area fire fighting resources based on enhanced research and predictive modelling. In some circumstances, this may require prioritising the deployment of RART to enable rapid initial attack of new remote area ignitions over ongoing suppression operations, where supported by a relative risk assessment.

That, to ensure updated resource-sharing arrangements are in place, the NSW and Victorian Governments progress and finalise a multi-agency Memorandum of Understanding before the 2020-21 fire season commences.

Implement a fully integrated civilianised single call and dispatch centre, that includes a redundancy option outside the Sydney CBD, which will adopt an agnostic approach to deploy the quickest most suitable resource to an emergency. Such a centre should be managed by either a non uniformed public servant staffed organisation like the Office for Emergency Management, or the NSW Police Force

I recommend that the Premier of New South Wales consider whether the Privacy and Personal Information Protection Act 1998 and the Health Records and Information Privacy Act 2002 should be amended to ensure that there is appropriate access to health related information available to ASIO (consistent with recommendation 12 of the report of the Martin Place Siege Joint Commonwealth—New South Wales review)

I recommend that the New South Wales Police Force, in conjunction with NSW Health, establish a Fixated Threat Assessment Centre to identify and gather information about fixated persons, assess the risks they pose, and attempt to mitigate such risks through early intervention.

That the NSW Rural Fire Service formally recognise the Volunteer Fire Fighters Association as a legitimate advocacy organisation representing volunteer bush fire fighters, and duly consult with it on policy and operational matters.

That the NSW Rural Fire Service, in order to ensure greater respect for volunteer fire fighters’ knowledge and experience in the management of fires:
-examine its plans of operations to provide for the use of local knowledge at every level of decision making down the chain of command
-require a local fire fighter to be stationed in every command vehicle, where possible 
-ensure that every out of area crew includes at least one local fire fighter
-require officers to engage more effectively and regularly with volunteers during the periods between fires
-consider any further strategies to address the entrenched conflict between officers and volunteers, including additional ways to empower volunteers and utilise them
more effectively.

Improve Analysis and Reporting: By December 2014, improve analysis and reporting on management information about volunteers, including: a) numbers, contribution, skills, profile, availability and turnover b) reasons for joining and leaving c) gaps in data completeness and quality This should enable SES to demonstrate an improvement in the completeness and accuracy of management information by April 2015

Volunteer Retention: By April 2015, develop strategies and resources to improve volunteer retention, including: a) induction and development of leaders b) health checks for units to identify and address areas for improvement c) pathways for volunteers to take on greater responsibility d) consultation and communication e) recognition for volunteers and their employers

Volunteer Workforce Plan: By December 2014, develop a volunteer workforce plan to focus resources for recruitment and retention on areas of greatest need. The plan should be based on regional capability plans that assess in a consistent way: a) how many volunteers they have and need b) the gaps and risks around volunteer numbers, skills and training

Coordination of Volunteer Support
A key challenge for recovery staff is the coordination across community volunteer groups and
individuals to ensure support provided is complementary and directed to the areas in most
need. This is an important activity that should be considered in future recovery planning.
Establishing formal working partnerships with key volunteer organisations that outline
expectations during recovery operations is recommended.

Government Communications Coordination
In future events, a more coordinated communications structure across Government, where
planned Government announcements relevant to the region in recovery are developed in
conjunction with the recovery team, would be beneficial to ensure recovery teams are aware
of, and can plan for, decisions that impact on the work of the recovery team.

That the NSW Rural Fire Service formally recognise the Volunteer Fire Fighters Association as a legitimate advocacy organisation representing volunteer bush fire fighters, and duly consult with it on policy and operational matters.

That the NSW Government consider enabling the default position during catastrophic and extreme fire danger periods to be the same as for section 44 fires, so that fire control centres have the same systems and resources ready to deploy should a fire break out.

That the Department of Primary Industries address the forthcoming potential shortage of veterinary pathologists and agronomists within its testing facilities by positive recruitment actions over the next five years such as offering scholarships or training existing professional staff to develop skills in pathology.
The Committee encourages the Department to continue with these efforts to use the skills of private sector vets to strengthen the emergency response in the Australian Veterinary Reserve and the Accreditation Program for Australian Veterinarians.

All accredited rail organisations should be required to re-apply every three years to ITSRR for accreditation.

The ITSRR should ensure that OTSI, as a division of ITSRR, co-operates and assists the ATSB in the conduct of any independent investigation by the ATSB of any rail accident or incident in New South Wales.

The New South Wales Government should make the necessary arrangements with the Australian Government, including any necessary legislation, for the Australian Transport Safety Bureau (ATSB) to have the power to investigate all rail accidents occurring on the New South Wales rail network the investigation of which may advance the knowledge of the causes of rail accidents in Australia.