Inquiry Search
Rec-ID | Code | Recommendation |
---|---|---|
REC321-4208 | 38 - Agency/Department Reporting | We recommend that DEWLP and CFA (in consultation with FRV) develops financial reporting to monitor fuel management costs and estimate future costs. |
REC321-4209 | 38 - Agency/Department Reporting | We recommend that DEWLP and CFA (in consultation with FRV) systemically documents and publicly reports reasons why it does not complete planned burns. |
Rec-ID | Code | Recommendation |
---|---|---|
REC318-4184 | 15 - Inter-service cooperation | The Inspector-General for Emergency Management recommends that Emergency Management Victoria collaborate with the emergency management sector to develop a capacity model that considers current and future: |
REC318-4179 | 15 - Inter-service cooperation | The Inspector-General for Emergency Management recommends that Emergency Management Victoria – in accepting that emergency management is a ‘shared responsibility’ - collaborate with the emergency management sector and community to: |
REC318-4177 | 38 - Agency/Department Reporting | The Inspector-General for Emergency Management recommends that the Department of Environment, Land, Water and Planning (or the single entity referenced in Recommendation 4) – in conjunction with legislated fuel management organisations – develop a common set of objectives, metrics and reporting requirements for fuel management that form part of a compulsory regime that enables the Victorian Government to report publicly on a holistic fuel management program. The reporting requirements should: |
REC318-4173 | 32 - Doctrine, standards, and reform | The Inspector-General for Emergency Management recommends that in conjunction with Inquiry Recommendation 2, the State establish or assign responsibility to a single body or entity to lead and coordinate the implementation of evidence-based fuel management policy, practice and assurance and reporting on activities on both public and private land in Victoria. |
REC318-4185 | 15 - Inter-service cooperation | The Inspector-General for Emergency Management recommends that Emergency Management Victoria works with the emergency management sector and relevant emergency management entities in New South Wales and South Australia to identify and address key cross border operational and resource management issues. This engagement should aim to enhance interoperability and maximise the capability and capacity of agencies to work together during emergencies along Victoria’s borders. |
Rec-ID | Code | Recommendation |
---|---|---|
REC313-2512 | 38 - Agency/Department Reporting | Documenting results and recommendations from disaster recovery tests. |
Rec-ID | Code | Recommendation |
---|---|---|
REC290-1210 | 15 - Inter-service cooperation | Co‐designed arrangements that support a unified response to fire |
REC290-1209 | 15 - Inter-service cooperation | Coordinated and targeted mitigation of fire risk |
REC290-1211 | 32 - Doctrine, standards, and reform | Review of institutional arrangements in the fire sector |
Rec-ID | Code | Recommendation |
---|---|---|
REC289-1226 | 32 - Doctrine, standards, and reform | IGEM recommends that Emergency Management Victoria continue to lead the development and application of a comprehensive sector wide preparedness model for integration within and across emergency management arrangements in Victoria. |
Rec-ID | Code | Recommendation |
---|---|---|
REC277-1165 | 32 - Doctrine, standards, and reform | Clarify the role of the ROC and SOC and their reporting relationships: The ROC and SOC have important coordination roles under the State Emergency Management Arrangements to support both the incident and the broader region and state. Clarifying the role of the ROC and SOC, their reporting relationships, and how the command structures of other agencies are integrated, will have three main benefits: the ROC and SOC can perform their functions effectively • no inconsistencies, gaps or duplication in the activities of the IMT, ROC and SOC • transparency of incident management |
Rec-ID | Code | Recommendation |
---|---|---|
REC275-1174 | 32 - Doctrine, standards, and reform | IGEM recommends that fire agencies consider an earlier classification of Level 3 incident for fires that present significant complexity such as was evident in the Wye River – Jamieson Track event. |
Rec-ID | Code | Recommendation |
---|---|---|
REC274-1404 | 15 - Inter-service cooperation | That the Department of Health & Human Services and the Department of Justice & Regulation, in consultation with their portfolio emergency service agencies that have response time measures, determine relevant targets for these. |
Rec-ID | Code | Recommendation |
---|---|---|
REC265-1114 | 32 - Doctrine, standards, and reform | Procedures should be reviewed to address the risks associated with response aircraft all working from one forward operating base, including the need for a designated fire protection unit to be available in the event of an aircraftrelated fire or other emergency incident |
REC265-1105 | 15 - Inter-service cooperation | The Executive Teams of both DFES and DPaW should meet quarterly to review and agree joint improvements relating to issues of interoperability, complementarity and the alignment of firefighting doctrine. The establishment of a unified command in joint State Operations Centre, Regional Operations Centre and Incident Management Teams should be pursued as an overarching goal. |
REC265-1113 | 32 - Doctrine, standards, and reform | The role of the Ground Controller should be reaffirmed in operational doctrine and reinforced in Incident Management Team training. During incidents involving aircraft the appointment of a Ground Controller should be confirmed by the Incident Controller |
REC265-1100 | 32 - Doctrine, standards, and reform | The forthcoming review by SEMC of SEMP 4.4 Recovery Coordination and Westplan – Recovery Coordination and SEMP 4.1 Incident Management should include consideration of: |
REC265-1111 | 15 - Inter-service cooperation | All agencies engaged in bushfire response should develop expeditious procedures for the mobilisation of resources in support of other agencies. See discussion in Section 7.1. |
REC265-1110 | 32 - Doctrine, standards, and reform | Whenever a Bush Fires Act 1954 section 13 transfer of control is invoked, the Incident level of an event should also be reviewed and any changes documented. |
REC265-1107 | 32 - Doctrine, standards, and reform | Standard Operating Procedure 1 (Mobilisation Zone 2, Perth Hills area) should be reviewed to ensure that appropriate escalation triggers and levels of operational readiness are in place for future periods when severe fire weather conditions are forecast. |
REC265-1124 | 32 - Doctrine, standards, and reform | EMP 4.4 and Westplan – Recovery Coordination should be amended to: clarify the wording around handing over control of the incident from the Controlling Agency to local government and the transition from response to recovery; include principles and criteria that will assist the Controlling Agency and local government to determine the best time to effect a hand over of control of the incident; make explicit the roles and responsibilities of the parties involved in the handover of control of the incident; specify the information required in the needs and impact assessments provided to local government by the Controlling Agency so that local government is given sufficient information to take control of incidents; clarify the roles, responsibilities and the title of the State Recovery Controller and ensure that the appropriate wording is reflected in Westplans and State Emergency Management Policies; Hazard Management Agencies, combat and support agencies and local governments need to fully inform themselves of the role of the State Recovery Controller and implement a more effective approach to communicating |
REC265-1106 | 15 - Inter-service cooperation | In addition to regular meetings of the DFES/DPaW Interagency Bushfire Management Committee, the two organisations should use joint exercises to identify agreed firefighting approaches for common or likely scenarios. |
Rec-ID | Code | Recommendation |
---|---|---|
REC263-1095 | 15 - Inter-service cooperation | CFA and VICSES should: explore further opportunities to collaborate with each other. |
Rec-ID | Code | Recommendation |
---|---|---|
REC262-1488 | 32 - Doctrine, standards, and reform | That the Emergency Services Telecommunications Authority, assisted by Ambulance Victoria, reviews the business rules to be applied by the Emergency Services Telecommunications Authority ambulance dispatchers in selecting appropriate resources for dispatching to events, taking account of meal-break procedures. |
REC262-1482 | 15 - Inter-service cooperation | That Emergency Management Victoria be responsible for facilitating the interoperability of all organisations involved in emergency response, including the Emergency Services Telecommunications Authority and Ambulance Victoria. |
Rec-ID | Code | Recommendation |
---|---|---|
REC254-1588 | 32 - Doctrine, standards, and reform | WA fire agencies adopt a common set of standing orders, operational procedures, training and competencies for rural firefighting that are produced in hard copy, leading to integrated multi-agency training, IMTs, Regional and State coordination/control centres. |
REC254-1586 | 15 - Inter-service cooperation | Future coordination/support/control of integrated emergency management across all agencies in Albany needs to be merged and located in a single joint facility. This issue needs to be reviewed statewide. |
REC254-1584 | 32 - Doctrine, standards, and reform | DFES or DEC (depending on land tenure) is mandated to take over control of emergency incidents from Local Government once they have been declared Level 2 incidents. WESTPLAN BUSHFIRE and legislation to be amended accordingly. |
REC254-1580 | 32 - Doctrine, standards, and reform | Critical operational procedures such as ‘Red Flag Warnings’, on a common fireground need to be consistent across DFES, DEC and Local Government. In particular, the operational procedure of Red Flag Warnings needs to be adopted by all WA fire agencies. |
Rec-ID | Code | Recommendation |
---|---|---|
REC252-2571 | 38 - Agency/Department Reporting | St John Ambulance should develop quantitative performance targets for community paramedics and report these to Western Australia Health |
REC252-2569 | 32 - Doctrine, standards, and reform | Western Australia Health should consider publishing information on St John Ambulance’s complaints processes to assist Western Australia Health staff. |
REC252-2566 | 38 - Agency/Department Reporting | Western Australia Health should require service providers to report more comprehensive performance data using additional cost and clinical indicators |
REC252-2565 | 38 - Agency/Department Reporting | Western Australia Health should include in contracts minimum standards for emergency and secondary ambulance services and effective mechanisms to monitor these |
REC252-2574 | 32 - Doctrine, standards, and reform | St John Ambulance should ensure the positive gains in clinical governance achieved since the Inquiry become embedded throughout the whole organisation. |
Rec-ID | Code | Recommendation |
---|---|---|
REC228-1607 | 32 - Doctrine, standards, and reform | The Justice and Community Safety Directorate, in managing future amendments to the Emergencies Act 2004, should propose amendments which require the Emergency Services Agency to maintain information on privately-owned assets of public interest that are vulnerable to bushfire without the need to include this information in the Strategic Bushfire Management Plan. |
REC228-1615 | 38 - Agency/Department Reporting | The Territory and Municipal Services Directorate, as part of its Bushfire Operations Plan monitoring and reporting, should assess and publicly report on cumulative progress against broader outcomes identified in the Regional Fire Management Plans and the Strategic Bushfire Management Plan. |
REC228-1606 | 32 - Doctrine, standards, and reform | The Emergency Services Agency should comply with the Emergencies Act 2004 requirements for the Strategic Bushfire Management Plan by including in this Plan an explicit statement of all resources needed to meet the objectives of the Plan. |
REC228-1613 | 32 - Doctrine, standards, and reform | The Emergency Services Agency should continue to work with National Land managers and develop a National Land bushfire management framework to address bushfire risks on National Land. |
REC228-1612 | 32 - Doctrine, standards, and reform | The Emergency Services Agency should develop a strategy for monitoring the development and implementation of all Government land managers’ operational plans. |
REC228-1623 | 15 - Inter-service cooperation | The Emergency Services Agency and the Territory and Municipal Services Directorate should develop and routinely review a strategic bushfire capability for the ACT. The contribution of ACT Fire and Rescue (including the Community Fire Units) and the ACT Rural Fire Service (including Parks Brigade) should be explicitly stated. |
REC228-1611 | 32 - Doctrine, standards, and reform | The Emergency Services Agency should specify preparation and approval requirements for bushfire operational plans, particularly those for lands in the Bushfire Abatement Zone. |
REC228-1622 | 15 - Inter-service cooperation | The Emergency Services Agency and the Territory and Municipal Services Directorate should continue to improve working arrangements between the ACT Rural Fire Service Parks Brigade and the ACT Rural Fire Service headquarters, by: |
REC228-1608 | 32 - Doctrine, standards, and reform | The Emergency Services Agency should review the operations of the Strategic Bushfire Management Plan Implementation Working Group to determine if it is the most appropriate mechanism for ‘monitoring the scope and effectiveness’ of the Strategic Bushfire Management Plan. If it is retained, ways to improve its effectiveness should be identified and implemented. |
REC228-1621 | 32 - Doctrine, standards, and reform | The Emergency Services Agency should improve its management of the Community Fire Unit Program by: |
Rec-ID | Code | Recommendation |
---|---|---|
REC226-0560 | 15 - Inter-service cooperation | There would be value in progressively aligning the geographical boundaries of emergency management agencies and co-locating where possible within regions and districts. |
REC226-0548 | 15 - Inter-service cooperation | Inter-agency cooperation to manage fire precincts in a tenure-blind fashion is necessary for effective fire suppression. |
REC226-0580 | 32 - Doctrine, standards, and reform | The role of district and local emergency management committees should be reviewed to ensure they are appropriately engaged in the active management of emergencies across the PPR R continuum |
REC226-0579 | 32 - Doctrine, standards, and reform | Legislative change may be needed to enable FES A to better manage fire- fighting resources across the state. |
REC226-0578 | 15 - Inter-service cooperation | There would be benefit in progressively aligning the geographic boundaries of each of the agencies and seeking to co-locate their headquarters within those boundaries. |
REC226-0569 | 32 - Doctrine, standards, and reform | Section 13 arrangements need to be clarified across key agencies. |
Rec-ID | Code | Recommendation |
---|---|---|
REC225-0539 | 32 - Doctrine, standards, and reform | WA fire agencies adopt a common set of standing orders, operational procedures, training and competencies for rural firefighting that are produced in hard copy, leading to integrated multi-agency training, IMTs, Regional and State coordination/control centres. |
REC225-0536 | 32 - Doctrine, standards, and reform | DFES and Local Government Bushfire Brigades ensure that only those with the required AIIMS competence have the authority to manage Level 1 incidents, noting they may not be Fire Control Officers. |
REC225-0534 | 32 - Doctrine, standards, and reform | Once Recommendation 1 has been actioned, all agencies give greater priority to the promulgation of Red Flag warnings in order to enhance situational awareness on the fireground. |
REC225-0531 | 32 - Doctrine, standards, and reform | Critical operational procedures such as ‘Red Flag Warnings’, on a common fireground need to be consistent across DFES, DEC and Local Government. In particular, the operational procedure of Red Flag Warnings needs to be adopted by all WA fire agencies. |
Rec-ID | Code | Recommendation |
---|---|---|
REC221-2862 | 38 - Agency/Department Reporting | Housing should use risk based analysis of its tenant and property information, job order data and quality assurance results to better inform target setting for KPIs, job order controls, and the sampling used for completed work inspections before and after payment. This analysis should synthesise information from all sources and include a risk assessment of tenants and properties, as well as consideration of the various types of maintenance work being done (emergency, priority and routine, and planned maintenance). |
REC221-2861 | 38 - Agency/Department Reporting | Housing should further develop its Head Contractor key performance indicators to include quality, cost and tenant satisfaction. Currently performance reporting is focused entirely on timeliness indicators. |
Rec-ID | Code | Recommendation |
---|---|---|
REC215-1874 | 15 - Inter-service cooperation | Fire services can improve outcomes by working with EPA as the regulator and licensing authority to achieve improved compliance with the required outcomes specified in the BPEM guidelines |
REC215-1872 | 32 - Doctrine, standards, and reform | Fire services can improve outcomes by implementing standard procedures that ensure the welfare and safety of crews and the public are not compromised |
REC215-1878 | 32 - Doctrine, standards, and reform | Regulators can help to achieve improved outcomes by acknowledging that changes to legislation and the BPEM guidelines may be required to help address the identified issues |
Rec-ID | Code | Recommendation |
---|---|---|
REC203-0296 | 32 - Doctrine, standards, and reform | Legislative change may be needed to enable FES A to manage fire-fighting resources across the state. |
REC203-0288 | 15 - Inter-service cooperation | The State Duty Officer from DEC and the State Duty Director, FES A need to confer whenever a Level 2 or 3 incident is declared to satisfy themselves that they have appropriate incident management structures and resources across the state are at an appropriate level of preparedness. |
REC203-0301 | 15 - Inter-service cooperation | Early in an incident, close and effective liaison needs to be established with local government agencies. |
REC203-0287 | 15 - Inter-service cooperation | On a regional basis there would be value in closer working relationship between DEC crews and VBFBs to build mutual trust and confidence. This could be done by opportunity engagement of VBFBs in DEC fire management or through exercises. |
REC203-0299 | 15 - Inter-service cooperation | The state should converge on a single communications platform for all emergency management and support agencies. |
REC203-0298 | 15 - Inter-service cooperation | The state should progressively align on a shared platform, such as WebEO C , to establish a Common Operating Picture (COP). |
REC203-0297 | 32 - Doctrine, standards, and reform | The role of district and local emergency management committees should be reviewed to ensure they are appropriately engaged in the active management of emergencies across the PPR R continuum |
Rec-ID | Code | Recommendation |
---|---|---|
REC198-2903 | 15 - Inter-service cooperation | The CFA works with MFB to ensure that the MFB control unit is available for responding to large fires and multi-agency incidents in fringe CFA areas |
Rec-ID | Code | Recommendation |
---|---|---|
REC195-0309 | 15 - Inter-service cooperation | The Fire Services, and other emergency management agencies, use the Tostaree fire as a scenario exercise to improve understanding of fast-running fires and enhance interoperability and control strategies |
REC195-0327 | 15 - Inter-service cooperation | The Fire Services Commissioner ensures that the inter-relationship between Information Sections at all levels is understood. |
REC195-0318 | 15 - Inter-service cooperation | The Fire Services develop a joint protocol for each Fire Service to notify the other of fires reported from fire towers |
REC195-0313 | 32 - Doctrine, standards, and reform | The Fire Services expedite programmed work on joint operational command and control, including standards, procedures and training |
REC195-0312 | 32 - Doctrine, standards, and reform | The Fire Services Commissioner ensures that joint fireground command and control, integration and escalation procedures are developed, particularly for ‘fastrunning’ fires |
REC195-0311 | 32 - Doctrine, standards, and reform | The Fire Services ensure that agency specific operational procedures fully align with the arrangements. |
Rec-ID | Code | Recommendation |
---|---|---|
REC179-2975 | 32 - Doctrine, standards, and reform | The Department of Human Services should improve regional recovery plans through: |
REC179-2974 | 32 - Doctrine, standards, and reform | The Department of Human Services should develop practical, operational guidelines for implementing recovery at the state level. |
REC179-2977 | 38 - Agency/Department Reporting | The Department of Human Services should create evaluation guidelines for recovery operations, including links to planning. |
Rec-ID | Code | Recommendation |
---|---|---|
REC173-0102 | 32 - Doctrine, standards, and reform | That further amendments be made to the Bush Fires Act 1954 be drafted to provide fire response agencies with the necessary authorisation and statutory protection to respond to a fire on private property, or land that Local Government, Department of Environment and Conservation (DEC) or FESA is responsible for, until such time as the responsible agency is able to attend and take control. The amendments to be drafted, in conjunction with the urgent progression of critical amendments as recommended by the Community Development and Justice Standing Committee. |
REC173-0100 | 32 - Doctrine, standards, and reform | The prioritising of the critical amendments to the Bush Fires Act 1954 recommended by the Community Development and Justice Standing Committee that relate to fire management, ie: a. Fire and Emergency Services Authority (FESA)‘s ability to assume control of a fire in specific circumstances b. Amendments to the definition of property c. Providing FESA with the authority to declare a total fire ban |
Rec-ID | Code | Recommendation |
---|---|---|
REC172-0001 | 32 - Doctrine, standards, and reform | The Emergency Management Regulations 2006 be urgently amended to determine a HMA(s) for bushfire. |
REC172-0021 | 32 - Doctrine, standards, and reform | Unassigned resources arriving at incidents should be encouraged to make themselves known and to undertake alternate duties. |
REC172-0018 | 32 - Doctrine, standards, and reform | The Interagency Guidelines need to be amended to reflect what is operationally possible with regard to risk management rather than what is required to achieve an absence of risk. |
REC172-0003 | 32 - Doctrine, standards, and reform | All incidents where the HMA delegates the authority to manage suppression operations to another agency on its behalf, should be achieved via a written delegation setting out the scope, limitations and duration of the delegation. |
REC172-0002 | 32 - Doctrine, standards, and reform | The Emergency Management Act 2005 is amended to provide a mechanism for one HMA to transfer responsibility to another HMA and ensure that both HMA’s are provided the powers and protection necessary under that Act. |
REC172-0022 | 15 - Inter-service cooperation | The declaration of a potential Level 3 incident should be notified to FESA who can facilitate an early warning to CFCO’s in the Shire and surrounding LGA’s. |
Rec-ID | Code | Recommendation |
---|---|---|
REC170-0056 | 32 - Doctrine, standards, and reform | SEMC and EM WA should: define key roles within the emergency management framework |
REC170-0063 | 32 - Doctrine, standards, and reform | Agencies should: ensure their Westplans and support plans have supporting local arrangements in place |
REC170-0053 | 32 - Doctrine, standards, and reform | SEMC and EM WA should: submit outstanding legislative changes to Parliament as a matter of priority |
REC170-0061 | 32 - Doctrine, standards, and reform | Agencies should: identify overlaps between Westplans and develop written procedures for these circumstances |
REC170-0052 | 32 - Doctrine, standards, and reform | SEMC and EM WA should: ensure agencies fulfil their obligations under the Act |
REC170-0060 | 32 - Doctrine, standards, and reform | Agencies should: update out-of-date Westplans and support plans as a matter of urgency |
REC170-0051 | 32 - Doctrine, standards, and reform | SEMC and EM WA should: review procedures for plan preparation and approval so that agencies can prepare their plans in a more timely way |
REC170-0059 | 15 - Inter-service cooperation | SEMC and EM WA should: ensure all agencies use the same approach to managing incidents. |
REC170-0058 | 15 - Inter-service cooperation | SEMC and EM WA should: ensure that all agencies can access other agencies’ operations centres when needed and that the procedures to do so are documented |
REC170-0064 | 32 - Doctrine, standards, and reform | Agencies should: ensure their internal emergency management arrangements are up-to-date and regularly reviewed |
Rec-ID | Code | Recommendation |
---|---|---|
REC169-2997 | 38 - Agency/Department Reporting | The Department of Premier and Cabinet and Victoria Police, in consultation with departments, should standardise reporting on training exercises conducted under Part 6 of the Act and the CIP framework to promote greater consistency and to enable better identification of lessons learned and continuous improvement. |
REC169-2996 | 32 - Doctrine, standards, and reform | The Department of Premier and Cabinet should provide clear guidance on terms such as ‘audit’, ‘auditor’ and ‘adequacy of the exercise’ to assist departments, Victoria Police and industry to implement requirements more reliably. |
REC169-2989 | 38 - Agency/Department Reporting | The Department of Premier and Cabinet should lead the development of a performance management framework for measuring, monitoring and reporting on the implementation of Part 6 of the Act and the CIP framework. The framework should include key indicators, targets and reporting arrangements for assessing the extent to which departments, agencies and industry have fulfilled their obligations, as well as measures for monitoring achievement of joint objectives. |
REC169-2988 | 32 - Doctrine, standards, and reform | The Department of Premier and Cabinet should establish clear oversight and coordination of the arrangements for both Part 6 of the Terrorism (Community Protection) Act 2003 and the CIP framework by an appropriate body, such as the Government Security and Continuity Network Coordination Group with expanded responsibilities. |
REC169-2998 | 38 - Agency/Department Reporting | Reports on the training exercises should be retained in an appropriately secured central repository so that consolidated results of the exercises can be drawn together effectively. |
Rec-ID | Code | Recommendation |
---|---|---|
REC159-3061 | 32 - Doctrine, standards, and reform | ACTAS should develop and implement policies and guidance to staff on how complaints should be assessed and actioned, including timeliness targets. |
REC159-3053 | 32 - Doctrine, standards, and reform | ACTAS should develop policies and guidelines to assist ambulance officers’ decisions on whether or not to transport a patient to hospital. This guidance might include appropriate responses when a mentally impaired patient declines transport or treatment, and when to call on management or clinical guidance. |
REC159-3060 | 32 - Doctrine, standards, and reform | ACTAS should develop a policy that provides direction on what type of feedback it will seek, from whom it will seek the feedback, and how this feedback will be used to improve the patient care experience. |
REC159-3051 | 32 - Doctrine, standards, and reform | ACTAS should: |
REC159-3059 | 38 - Agency/Department Reporting | ACTAS should establish a clinical information database that: |
REC159-3050 | 38 - Agency/Department Reporting | ACTAS should log all emergency calls on CAD to document non-ambulance dispatch decisions, and to provide more complete data on demand. |
REC159-3057 | 32 - Doctrine, standards, and reform | ACTAS should conduct formal reviews of its clinical procedures manuals in consultation with its Clinical Advisory Committee, and develop guidance to oversight these reviews. |
REC159-3047 | 38 - Agency/Department Reporting | ACTAS should develop a comprehensive performance management framework that includes key performance indicators and targets aligned to its service delivery activities, to help inform management and stakeholders of its performance. |
REC159-3056 | 32 - Doctrine, standards, and reform | ACTAS should specify and document the role of each of its various clinical governance processes, how they relate to each other, and how these will be managed, measured and monitored within an overarching clinical framework. |
REC159-3062 | 38 - Agency/Department Reporting | ACTAS should develop a set of standards to measure and monitor patient satisfaction, so that improvements to the service can be made, based on patient satisfaction information. |
REC159-3055 | 38 - Agency/Department Reporting | ACTAS should implement systems to enable the accurate collection and measurement of non-emergency ambulance service bookings to facilitate monitoring of performance and the provision of accurate advice to Government. |
Rec-ID | Code | Recommendation |
---|---|---|
REC158-3453 | 32 - Doctrine, standards, and reform | That, where applicable, consideration is given to legislative amendment that will enable the findings of this report to be applied to areas inside State waters but outside commercial port waters. |
REC158-3426 | 32 - Doctrine, standards, and reform | That the nominated marine safety authority, in consultation with the Emergency Services Commissioner, senior emergency services personnel and relevant port stakeholders, is responsible for establishing appropriate performance standards, risk management guidelines and good practice guidelines for marine emergency management. |
REC158-3435 | 32 - Doctrine, standards, and reform | That Harbour Masters have the appropriate powers, authority, accountability, skills, responsibility and indemnity to provide a coordinated response of marine resources in support of emergency services, except where the nominated marine safety authority is the control agency for a marine pollution or marine casualty emergency. |
REC158-3440 | 32 - Doctrine, standards, and reform | That the Water Division Emergency Response Plan is amended, by the Water Division emergency response coordinator, to provide a framework to coordinate a marine response that crosses declared port water boundaries and requires resource coordination and prioritisation. |
REC158-3447 | 15 - Inter-service cooperation | That emergency services are required to work directly with port/channel managers and the nominated marine safety authority to ensure that a training and exercise regime is established to enable emergency services personnel to develop and maintain the skills and knowledge relevant to marine emergency management. |
REC158-3425 | 32 - Doctrine, standards, and reform | Consequential or complementary amendments to the Emergency Management Act are required to ensure that: |
REC158-3434 | 32 - Doctrine, standards, and reform | That the accountability relationship between Harbour Masters and the Director of Marine Safety is strengthened in the relevant legislation. |
REC158-3439 | 32 - Doctrine, standards, and reform | That the port marine emergency management arrangements are integrated with the Victorian Water Division Emergency Response Plan. |
REC158-3446 | 15 - Inter-service cooperation | That emergency services are required to work directly with port/channel managers and the nominated marine safety authority to identify and ensure availability of marine resources necessary for emergency services to meet their statutory obligations in responding to marine emergencies (this recommendation should be read in conjunction with recommendation 26 & 27). |
REC158-3424 | 32 - Doctrine, standards, and reform | That legislation is prepared by the Department of Transport to ensure marine emergency management arrangements are clarified and provide: |
REC158-3429 | 38 - Agency/Department Reporting | That the nominated marine safety authority is required to ensure that incident notification and data recording requirements for Victorian commercial ports are consistent and adhered to. |
REC158-3438 | 32 - Doctrine, standards, and reform | That the port/channel managers coordinate marine emergency management planning in the port and are required to ensure that individual port stakeholder marine emergency management arrangements plans are integrated with the whole of port marine emergency management arrangements. |
REC158-3445 | 15 - Inter-service cooperation | That emergency services are required to work directly with ports and the nominated marine safety authority when ports are preparing marine emergency response arrangements. |
REC158-3428 | 38 - Agency/Department Reporting | That the nominated marine safety authority, in consultation with the Emergency Services Commissioner and senior emergency services personnel, is responsible for monitoring the implementation and auditing against appropriate performance standards, risk management guidelines and good practice guidelines. |
REC158-3437 | 32 - Doctrine, standards, and reform | That port/channel managers coordinate marine emergency planning for the port and are required to ensure that marine emergency arrangements are integrated with whole of port emergency management plans. |
REC158-3444 | 15 - Inter-service cooperation | That the Office of the Emergency Services Commissioner ensures that an emergency services multi-agency working group is established to develop a specialist marine emergency response capability for Victoria based on the multi-agency Urban Search and Rescue (USAR) model. The specialist personnel should be required to have: |
REC158-3427 | 32 - Doctrine, standards, and reform | That the standards and guidelines determined by the nominated marine safety authority require port/channel managers to conduct a marine emergency risk assessment using AS/NZ 4360:2004 Risk Management and, in addition, must require port/channel managers to: |
REC158-3436 | 32 - Doctrine, standards, and reform | That Harbour Masters are the designated principle marine specialists within the port and work directly with emergency services to provide advice and the interface with the marine legislative powers, to manage a marine emergency. |
REC158-3441 | 32 - Doctrine, standards, and reform | That, where practical, risk assessments, emergency planning, training and exercising are integrated to minimise duplication of effort. |
Rec-ID | Code | Recommendation |
---|---|---|
REC156-3511 | 32 - Doctrine, standards, and reform | The operational protocols of the Emergency Management Joint Public Information Committee be formally endorsed by the State Emergency Response Planning Committee and the Victorian Emergency Management |
REC156-3499 | 32 - Doctrine, standards, and reform | The Department of Primary Industries clearly document responsibilities within the Department to ensure better co-ordination of public information during emergencies. |
REC156-3510 | 32 - Doctrine, standards, and reform | Victoria’s emergency management arrangements as they relate to the Emergency Management Joint Public Information Committee be enhanced to include greater clarity of its operational role in the Emergency Management Manual Victoria. |
REC156-3498 | 32 - Doctrine, standards, and reform | The Department of Primary Industries, Department of Premier and Cabinet, and the Office of the Emergency Services Commissioner review and clarify energy sector emergency event trigger points for the activation of Central Government Response Committee. |
REC156-3508 | 32 - Doctrine, standards, and reform | The Australian Broadcast Corporation and Emergency Services Organisations redevelop the protocols for the use of the Memorandum of Understanding; and all relevant emergency services and ABC staff are trained in the use of the protocols. |
REC156-3489 | 32 - Doctrine, standards, and reform | The Department of Primary Industries responsibility for emergency management within the energy sector needs to be reinforced consistent with Recommendation 5. |
REC156-3505 | 32 - Doctrine, standards, and reform | The Emergency Service Organisations and the Emergency Services Telecommunications Authority agree on the direct telephone numbers to be used for contacting the Emergency Services Telecommunications Authority in relation to emergency incidents. The Emergency Service Organisations need to ensure an effective process is in place to educate their personnel in relation to the use of these numbers. |
REC156-3485 | 15 - Inter-service cooperation | The integrated Emergency Coordination Centre be utilised during all significant multi-agency or multi-incident events with effective liaison with the State Emergency Response Coordinator. |
REC156-3504 | 32 - Doctrine, standards, and reform | The Emergency Services Telecommunications Authority develop a protocol to direct the suspension or cessation of scheduled telecommunication maintenance or testing to emergency alert systems during an emergency event. |
REC156-3513 | 32 - Doctrine, standards, and reform | The Department of Primary Industries in consultation with the energy sector develop and implement a Memorandum of Understanding or similar authorising instrument that provides a single contact for emergency |
REC156-3484 | 32 - Doctrine, standards, and reform | The Victoria State Emergency Service finalise its development of strategic emergency response management plans including severe weather and storm events. |
REC156-3501 | 32 - Doctrine, standards, and reform | The Country Fire Authority review their procedures regarding receipt of Triple Zero calls on the Brigade Spectrum Preset Conference including training material, testing procedures and interface back to the Emergency Services Telecommunications Authority Computer Aided Dispatch system. |
Rec-ID | Code | Recommendation |
---|---|---|
REC154-3460 | 32 - Doctrine, standards, and reform | To support increased effectiveness in EAD (Emergency Animal Disease) response management DPI should: |
REC154-3458 | 32 - Doctrine, standards, and reform | DPI should develop a surveillance strategy with agreed goals and a comprehensive, integrated approach to surveillance across the livestock value chain. The surveillance strategy should: |
REC154-3457 | 32 - Doctrine, standards, and reform | DPI should develop a strategy to deliver an integrated and coordinated approach to prevention and early detection across the livestock value chain. As part of the strategy DPI should: |
REC154-3456 | 32 - Doctrine, standards, and reform | DPI should more closely align planning and risk management processes to support its decision-making and response to changing priorities, capacity, capability and investment. |
REC154-3455 | 32 - Doctrine, standards, and reform | Department of Primary Industries (DPI) should broaden the focus of its planning for biosecurity to include a longer term horizon and demonstrate closer alignment with national planning frameworks. To support this DPI should: |
Rec-ID | Code | Recommendation |
---|---|---|
REC152-3405 | 32 - Doctrine, standards, and reform | Clarity of Role with regard to legislative and policy requirements |
REC152-3401 | 15 - Inter-service cooperation | The streamlining correspondence to Emergency Service Agencies |
Rec-ID | Code | Recommendation |
---|---|---|
REC125-3895 | 32 - Doctrine, standards, and reform | That all agencies develop drainage asset management plans, consistent with best practice, and that these incorporate: |
REC125-3891 | 15 - Inter-service cooperation | That Melbourne Water and councils explore opportunities for working collaboratively to address the management of flooding risks with a view to optimising the efficient and effective use of their flood mitigation resources. |
Rec-ID | Code | Recommendation |
---|---|---|
REC124-3889 | 15 - Inter-service cooperation | Develop a component of the DSE Workforce Strategy to build organisational capacity and sustainability of the prescribed burning program across the networked emergency organisation: |
REC124-3887 | 32 - Doctrine, standards, and reform | Give priority to the establishment of risk management processes across all stages of prescribed burning within the Department’s broader risk management strategy: |
REC124-3886 | 32 - Doctrine, standards, and reform | Clarify, strengthen and document roles, responsibilities and accountabilities of DSE and its partner organisations in the prescribed burning program: |
REC124-3883 | 15 - Inter-service cooperation | Integrate information management systems relating to the prescribed burning program to provide consistency across the networked emergency organisation: |
Rec-ID | Code | Recommendation |
---|---|---|
REC123-3875 | 15 - Inter-service cooperation | Melbourne Airport Emergency Planning Committee review the Airport Emergency Plan to ensure the capabilities of agencies are adequately documented and understood by all stakeholders, and that all agencies including airlines are represented at the appropriate organisational level on the Airport Emergency Planning Committee. |
REC123-3881 | 32 - Doctrine, standards, and reform | Reference to the Aviation Rescue and Fire Fighting service in Part 6 of the Emergency Management Manual Victoria, table of control and support agencies, be extended to include its responsibility for hazardous materials emergencies at the airport. |
REC123-3874 | 32 - Doctrine, standards, and reform | Melbourne Airport Emergency Planning Committee review the Airport Emergency Plan to confirm that planning and response arrangements appropriately consider the protection of public safety, the current security environment and the timely restoration of airport operations, and that it is consistent with state emergency response planning arrangements. |
REC123-3880 | 32 - Doctrine, standards, and reform | Victoria Police, Melbourne Airport management, airlines and emergency services develop a Memorandum of Understanding for media coordination and public communications at Melbourne Airport that documents the responsibility for media coordination during emergencies to Victoria Police. |
REC123-3879 | 32 - Doctrine, standards, and reform | Melbourne Airport Emergency Planning Committee review the Airport Emergency Plan, to consider the use of alternative locations for staging, evacuation, assembly and incident coordination, to increase separation of emergency operations from non emergency activity be adopted. |
REC123-3878 | 32 - Doctrine, standards, and reform | Melbourne Airport management, the emergency services and airlines develop risk based tactical plans that, where safe and appropriate, allow the staged or progressive closure or re-opening of terminal space to support continuity of airport operations during emergencies. |
REC123-3876 | 15 - Inter-service cooperation | Metropolitan Fire Brigade and Aviation Rescue Fire Fighting service review and enhance the existing mutual response Memorandum of Agreement to provide more timely notification and therefore immediate access to appropriate resources to respond to emergencies. |
Rec-ID | Code | Recommendation |
---|---|---|
REC113-3903 | 32 - Doctrine, standards, and reform | Government should: establish emergency management legislation which clarifies State and local government responsibilities, and which rectifies the deficiencies in the State’s bushfire Emergency Management Plan, Westplan Wildfire. |
Rec-ID | Code | Recommendation |
---|---|---|
REC112-3924 | 32 - Doctrine, standards, and reform | That DPI develops diagnostic protocols for high-priority threats, in conjunction with other jurisdictions and industry, as soon as practicable. |
REC112-3920 | 15 - Inter-service cooperation | That better use be made of Primary Industries Research Victoria's (PIRVIC) facilities by strengthening links with relevant groups of expertise, such as the Forest Science Centre. |
REC112-3910 | 32 - Doctrine, standards, and reform | That the Agricultural and Veterinary Chemicals (Control of Use) Act 1992, Plant Health and Plant Products Act 1995 and Livestock Disease Control Act 1994 be registered with the Department of Justice’s PERIN system. |
REC112-3908 | 32 - Doctrine, standards, and reform | That DPI develops a department-wide enforcement policy and specific guidelines for Plant Standards Branch (PSB). |
REC112-3933 | 15 - Inter-service cooperation | That DPI formalises agreements between divisions and groups that allow staff to be involved in incursion responses and reflects this requirement in individual duty statements. |
Rec-ID | Code | Recommendation |
---|---|---|
REC104-2198 | 32 - Doctrine, standards, and reform | That an explicit formulation of the interactions between terrain, fuel, ignition pattern, time of day and weather be created to better define those days suited to prescribed burning. |
REC104-2276 | 32 - Doctrine, standards, and reform | That CFA and DSE jointly develop procedures to ensure that a more consistent strategic approach can be maintained at shift and tour of duty changes. |
REC104-2226 | 32 - Doctrine, standards, and reform | That the new Municipal Fire Management Plan is informed by the policy directions of the subcommittee of the Victoria Emergency Management Council. |
REC104-2289 | 38 - Agency/Department Reporting | That the joint agencies introduce a system of performance measures for reporting the effectiveness of aircraft in firefighting operations. |
REC104-2252 | 32 - Doctrine, standards, and reform | That existing DSE and CFA regional co-ordination arrangements be reviewed and any changes, such as the continued use of Integrated Multi-Agency Co-ordination Centres, be reflected in the Victorian emergency management arrangements. |
REC104-2322 | 15 - Inter-service cooperation | That DSE commits appropriate resources to work with OESC in developing the bushfire component of the model. |
REC104-2196 | 32 - Doctrine, standards, and reform | That, as a result of this monitoring, weather conditions for the safe conduct of burning in such operations should be defined. |
REC104-2266 | 15 - Inter-service cooperation | That DSE and CFA review their joint planning for Incident Control Centres to ensure that, wherever safe and practicable, those Centres are located close to the fire area. |
REC104-2336 | 15 - Inter-service cooperation | That OESC work with the fire agencies in developing implementation strategies for recommendations agreed by Government. |
REC104-2224 | 32 - Doctrine, standards, and reform | That the Country Fire Authority Act 1958 be amended to: |
REC104-2288 | 32 - Doctrine, standards, and reform | That CFA develop protocols to integrate Ultra High Frequency and Citizen Band radios into their communication structures. |
REC104-2238 | 15 - Inter-service cooperation | That the Victorian fire agencies negotiate with their counterparts in New South Wales and South Australia to put in place agreements for mutual aid and the development of cross border strategy for the management of fires burning in the vicinity of, or across, State borders, and these agreements are reviewed annually. |
REC104-2311 | 32 - Doctrine, standards, and reform | That all Departments, statutory authorities, utility providers and Local Governments be made aware of the need to develop contingency plans for recovery activities, and that such plans, and the associated public education and information strategies, are included in the Municipal Emergency Management Plans. |
REC104-2195 | 38 - Agency/Department Reporting | That the creation of buffers by chaining and then burning swaths of mallee be explicitly monitored for: |
REC104-2265 | 15 - Inter-service cooperation | That in the review of Incident Control Centre locations, DSE and CFA give due consideration to: |
REC104-2330 | 32 - Doctrine, standards, and reform | That this unified system include recommendations for the appointment of one person or agency to be responsible for overall control of fire suppression activity in country Victoria, including for any legislative reform considered necessary. |
REC104-2219 | 32 - Doctrine, standards, and reform | That, following the review of Forest Industry Brigades, the Country Fire Authority Act 1958 be amended to ensure that the Forest Industry Brigades, which are acting in an approved manner, have the same powers and rights as other Brigades when attending fires on public land or interstate. |
REC104-2285 | 32 - Doctrine, standards, and reform | That, as a matter of urgency and in consultation with stakeholders, CFA and DSE develop and communicate clear guidelines on how and when privately owned firefighting equipment should be integrated into the fire response. |
REC104-2236 | 32 - Doctrine, standards, and reform | That the Statewide Fire Control Priorities: |
REC104-2309 | 32 - Doctrine, standards, and reform | That the Emergency Management Act 1986 be amended to include a provision that, on the recommendation of the Minister for Police and Emergency Services as Co-ordinator-in-Chief of Emergency Management, or of another Minister, the Premier establish a Ministerial Task Force to oversee recovery in situations of extreme natural disaster or other emergency events. |
REC104-2194 | 38 - Agency/Department Reporting | That the success of current buffers in terms of assisting suppression operations be continually reviewed, evaluated and documented. |
REC104-2261 | 32 - Doctrine, standards, and reform | That the emergency management arrangements be amended to require Police Divisional Emergency Response Coordinators, in consultation with other response agencies, to establish and document procedures and structures at regional level in order to ensure there is: |
REC104-2329 | 32 - Doctrine, standards, and reform | That CFA, DSE, MFESB and Victoria Police jointly develop a unified command and control system that better integrates with the State's emergency management arrangements, and that this be endorsed by the Victoria Emergency Management Council by July 2004. |
REC104-2200 | 38 - Agency/Department Reporting | That DSE: |
REC104-2283 | 15 - Inter-service cooperation | That DSE, CFA, MFESB and VICSES work cooperatively to establish a common system for resource tracking during major fires and incidents. |
REC104-2229 | 32 - Doctrine, standards, and reform | That DSE and the Department of Primary Industries formalise an agreement by the 2003-2004 fire season documenting the policies, procedures and financial arrangements relating to the availability of Department of Primary Industries staff to be trained and released for fire prevention and suppression activities on public land. |
REC104-2295 | 15 - Inter-service cooperation | That more emphasis should be given to communication and discussion in regard to State Aircraft Unit’s roles, responsibilities, practices and procedures. |
REC104-2193 | 38 - Agency/Department Reporting | That if ‘link’ burns continue to be used, then on-site weather sequences and fuel conditions marking successful (‘within explicit prescription’) and unsuccessful burns be documented. |
REC104-2257 | 32 - Doctrine, standards, and reform | That the Emergency Management Act 1986 be amended to require the development of agreements that describe joint operational arrangements between emergency response agencies. |
REC104-2324 | 32 - Doctrine, standards, and reform | That this group reports to the Minister for Police and Emergency Services on proposed legislative amendments to the Emergency Management Act 1986, the Country Fire Authority Act 1958 and any associated legislation by June 2004. |
REC104-2199 | 32 - Doctrine, standards, and reform | That evidence of the rekindling or otherwise of spring prescribed burns in forests be assembled and a model constructed and tested to see whether or not some days in spring could be used for prescribed burning in certain circumstances and places, especially in Zone 1. |
REC104-2278 | 32 - Doctrine, standards, and reform | That DSE and CFA review the standards and protocols for documentation, including mapping, provided to fire line managers as part of their briefing notes, to ensure these are concise and appropriate. |
REC104-2227 | 32 - Doctrine, standards, and reform | That the Municipal Fire Management Plan amendment includes appropriate provisions for the audit of the plans including: |
REC104-2290 | 38 - Agency/Department Reporting | That instances where demand for air support outstrips the supply of State Fleet Aircraft available are recorded. |
REC104-2253 | 32 - Doctrine, standards, and reform | That Victoria Police, CFA and DSE review the relationship between fire service regional co-ordination arrangements and Divisional Emergency Response Plans and that any changes be formalised in the emergency management arrangements. |
REC104-2323 | 15 - Inter-service cooperation | That CFA, DSE, MFESB, VICSES, Victoria Police and OESC, in consultation with the Municipal Association of Victoria, consult on the proposal to combine Municipal Councils’ current responsibilities for the development of an emergency management plan/committee, as required by the Emergency Management Act 1986 and a fire prevention plan/committee as required by the Country Fire Authority Act 1958. |