NSW disaster app: That, to improve community confidence in government messaging and warnings, the SEOCON and DCS develop a single ‘NSW disaster app’. This:
• will consolidate individual agencies warning apps
• have a simple interface that is accessible via mobile devices
• provide real time flood warnings and information, both raw information from gauges and processed information from publicly available models
• allow citizens to provide information during a flood to help authorities and community, including flood imagery and local knowledge observations in the lead into, during and immediately after flood events. Further, the SEOCON and DCS develop a single impact assessment tool accessible by DCS/Service NSW to expediate grants for and insurance claims on homes and businesses.

Landholders can access information on previous disasters: That, to ensure there is a single source of ground truth to prepare for and respond to emergencies, and to provide people with a better understanding of their individual property and community risk exposure, an online visualisation tool be developed to display, for all land parcels (land titles) in NSW, the extent of known disasters that have affected each piece of land in NSW in the past. This information should be made available through the Planning Portal and, particularly in light of climate change, the data involved should be revised and updated at least every two years and after each major natural disaster.

PIFAC function: That, to ensure the community can better understand the threat of flood, storm and tsunami activity, the Department of Customer Service (DCS) be made accountable for PIFAC in all emergencies. This will improve access to clear, reliable and consistent messaging prior to and during emergencies. This transfers the PIFAC role from NSW Police Force to Service NSW. Under this PIFAC function, DCS would be responsible for:
• proactively assessing community sentiment and working with agencies to effectively disseminate key disaster information to all communities including vulnerable, culturally, linguistically, and religiously diverse communities
• coordinating clear, consistent, reliable messaging from all government agencies, especially during a disaster
• working with the SEMC, the Bureau of Meteorology, the new NSWRA and SEOCON to provide public statements evaluating the likely risk of flooding and the effectiveness of planning and preparation for the upcoming season. This should be based on sophisticated monitoring of key risk factors and signals for extreme flood events. It should form the basis for clear public communication about these risks on a regional basis and the actions that the Government proposes in preparation.
• working with the NSWRA and SEOCON to deliver a single communication tool for riverine floods, flash floods and dam warnings which uses all available inputs (such as information from the Bureau, real-time river and rain observations data and citizen science data) and provides an assessment of antecedent conditions (such as saturated catchments, soil moisture and water storage capacity). This information should be available to communities and individuals in real-time, on live warning signs in town centres (using satellite connections so they are not reliant on local telecommunications infrastructure)
• recognising that community will revert to social media platforms to self organise when government is unable to respond, the NSW Government should also consider how to work with social media companies and online communities to ensure consistent messaging during an emergency. This may include directing individual users to Government platforms for updated information.

Caravan parks and manufactured home estates: That, to ensure that permanent residents of caravan parks and mobile housing estates are protected from flood, Government: • prohibit permanent residency in caravan parks and mobile housing estates situated below the risk-based flood planning level. Caravan parks for holiday makers could still be on the floodplain with the provision that, if a flood is imminent, they need to be evacuated • address the issues raised in the 2015 Discussion Paper (Improving the regulation of manufactured homes, caravan parks, manufactured home estates and camping grounds).

Relocating communities most at risk with good homes and amenities: That, to empower vulnerable people and communities to relocate, Government through the NSWRA:
• identify and prioritise those communities most at risk from future disasters, and for whom relocation may be appropriate or necessary
• leverage the work done through Government’s homes, cities, manufacturing and skills policies, to collaborate and work with these communities in examining, designing, building and installing affordable, attractive and insurable housing options (e.g. locally fabricated high quality modular homes, or utilising local builders to retrofit and/or relocate existing homes to safer ground) and to enable small housing developments with capacity to grow organically over time
• utilise best-practice policy for rapid urbanism and community-building to establish new settlements. This should include:
— an enquiry-by-design or charrette process led by the Government Architect to ensure that new settlements reflect the aspirations and vernacular of the local community, whilst meeting the technical needs of establishing settlements and delivering infrastructure at low cost. This should also include considering how to repurpose floodplains for community use and benefit, i.e. recreation, sports and energy production as part of the process of returning land below the flood planning level to Government ownership. It should also consider the role of locally manufactured, well-designed and regulated modular housing solutions
— promoting a sense of community by ensuring appropriate amenity (e.g. schools, shops, and services) is available to relocating people and communities at the time of moving to their new settlements
— working with the financial and philanthropic sectors to investigate a special purpose fund to provide continuing support for these communities as they transit through re-establishment.

Housing and development funding options: That, to empower vulnerable people and communities to avoid significant impacts from flood as well as drive broader investment in adaptation, Government through NSWRA:
• consider establishing a NSW Mitigation Fund as a form of secured finance as a lien on title, such as rates-based or utility-based financing, to allow the Government to harness private sector monies to deliver cost-effective flood-resilient retrofits for existing dwellings
• investigate whether trading mechanisms for development rights, renegotiation with developers with existing rights, or uplift value capture to fund buy-outs could reduce existing and anticipated development in areas of greatest flood risks, with an initial focus on the Northern Rivers region and the Hawkesbury-Nepean. In doing so, Government should:
— ensure that tradeable rights facilitate the construction of additional homes in line with regional plans, in particular the Government’s six cities vision developed by the Greater Cities Commission
— fund voluntary property purchases in identified locations through the issuing of tradeable development rights
• work with the insurance industry to ensure that works are undertaken such that they would improve access to lower cost insurance products, improving upon existing guidelines from voluntary house raising schemes
• ensure that local delivery partners provide a seamless consumer experience in a cost-effective manner, whilst meeting community expectations for consumer protection and responsible lending
• consider how the NSW Mitigation Fund mechanism can address other adaptation and mitigation opportunities such as improving flood resilience for structures in areas of extreme risk and reducing emissions and bills whilst improving human health outcomes through energy efficient retrofits and home electrification.

Simplify the planning system disaster provisions: That, to simplify and improve the state planning processes especially when anticipating and recovering from a disaster, Government:
• ensure there is a clear line of sight directing councils and planning authorities to include disaster response and resilient settlement outcomes in long term strategic plans (Regional and District Plans as well as Local Strategic Planning Statements). This may require more prominence to be given to Planning for a more resilient NSW: A strategic guide to planning for natural hazards (Department of Planning, Industry and the Environment) as well as a clear link to the risk-based approach to hazard identification and the disaster adaptation plans
• ensure the NSWRA provides the necessary tools and advice to enable planning authorities to incorporate cumulative impacts of potential natural disasters into strategic plans. These tools should ensure the disaster adaptation plans can be given real effect in strategic plans for settlement and local planning controls
• ensure that Ministerial Directions on hazard and natural disasters (directions 4.1 and 4.6 inclusive) are updated to reflect the new risk-based approach to flood planning levels and deliver the disaster adaptation plans to the zoning process
• create specific flood planning provisions as a new chapter in the SEPP (Resilience and Hazards). These provisions would draw the existing flood planning clauses (5.21 and 5.22 in the standard instrument) up into the SEPP
• put the natural disaster clause (5.9 in the standard instrument) into a new chapter in the SEPP Resilience and Hazards, along with objectives to assist councils to use the clause to build back to more resilient standards
• update planning guidance so that wherever possible community facilities, such as might be used for evacuation centres, are located above the probable maximum flood and essential services are located above the flood planning level
• ensure that the strategic land use frameworks and related controls permit new developments only in line with the evacuation capacity both individually and cumulatively
• ensure that the strategic land use frameworks enable higher density flood resilient precincts to locate more development at or above the PMF and use a higher flood planning level to avoid catastrophic costs from extreme flooding, as well as deliver cost-effective controls for individual structures.

That the NSW Government work with local government, industry and sustainable planning experts, including the Government Architect, on policy initiatives in the New South Wales planning system that will help deliver more resilient and sustainable homes, buildings and places. 

That the NSW Government allocate funding to the improvement of the Pitt Town Evacuation Route and other key possible evacuation routes in Sydney's northwest.

That the NSW Government consider entering into a service agreement with an organisation that has the resources and capacity to manage donations and activate quickly during natural disasters.

That the NSW Government review the provision of temporary and long term housing options provided to those affected by the February-March 2022 floods, with a view to: • ensuring a range of options are identified and embedded within emergency and recovery plans, so that solutions can be implemented as soon as possible after a natural disaster • ensuring that housing options meet individual and community needs • removing planning impediments that prevent those from accessing more safe and secure housing in times of crisis. 

That the NSW Government ensure that flood affected individuals can continue to access financial assistance for as long as there is demonstrated need. 

That the NSW Government consider investing in supporting relocations, land swaps and providing fair and adequate compensation for landowners who wish to relocate from severely flood-impacted areas. 

That the NSW Government work with the community broadcasting sector to identify ways in which community broadcasters could be better supported to provide critical services during natural disasters, with a view to providing them adequate long term funding.

That the NSW Government review its public awareness and communication strategies in relation to natural disasters.

That the NSW Government work with local governments to identify alternative routes to vulnerable roads, and that the NSW and Australian Governments fund the construction of these important routes to improve evacuation and access options in times of disaster.

That the NSW Government work with the Commonwealth to develop a national cross-agency app to integrate all community services and agencies into a single platform so that everyone can receive accurate and timely information from one source during emergencies.

That the NSW Government advocate through the National Cabinet to widen eligibility under the Disaster Funding Recovery Arrangements to allow local councils to build back better.

Government consider adopting a similar model to NSW for the management of emergency costs and reimbursements within ACT Government agencies.

Government consider an alternative funding arrangement for extraordinary costs borne by Government agencies in combating emergencies such as bushfires.

That the NSW RFS include the following priorities in the Fires Near Me improvements roadmap:
a) text enlargement functionality
b) a clear statement about the app’s limitations and the importance of heeding public warnings and relying on personal observations
c) fire spread prediction maps on extreme/catastrophic days d) update fire map information as technology improves.

That, in order to improve information flows and increase public awareness of ABC emergency broadcasts, Government:
a) include an ABC Manager in the Public Information Functional Area Coordinator (PIFAC) team within the State Operations Centre
b) strategically place roadside signage with local/regional ABC station frequency band throughout the State.

That Government commit to shifting to a strategic approach to planning for bush fire, and develop a new NSW Bush Fire Policy similar to the NSW Flood Prone Land Policy in order to accommodate changing climate conditions and the increasing likelihood of catastrophic bush fire conditions; to build greater resilience into both existing and future communities; and to decrease costs associated with recovery and rebuilding.

That, in order to improve the provision of evidence-based public health messaging about air quality during bush fire events, Government develop a public education campaign and supporting systems before the next bush fire season. This should include:
- a public education campaign (like sun exposure), to help people make their own decisions about exposure to bush fire smoke
- tailored messaging to target:
* smoke-vulnerable cohorts of the community
* general practitioners, particularly in rural and regional areas, so they can advise patients with relevant, susceptible comorbidities
* employers, to support development of appropriate workplace health and safety guidance for outdoor workers
* an improved air quality alert system such as an enhanced Air Rater app.

That Government work with other Australian governments to provide long-term funding certainty to AFAC, including the National Resource Sharing Centre (NRSC) and the National Aerial Firefighting Centre (NAFC).

That in order to provide greater consistency in public information and warnings, especially in border areas:
a) the finalisation of the Australian Warning System be prioritised to provide greater consistency in public information and warnings
b) the NSW State Emergency Management Committee, including the Public Information and Warnings Sub-Committee, prioritise the implementation of the Australian Warning System and data standards for relevant hazards within NSW.

Review the effectiveness of emergency public information arrangements, and give consideration to embedding an ABC Manager (not a journalist) into the RFS headquarters during emergencies to broadcast warnings to the community that can be pooled to commercial media outlets

That the NSW National Parks and Wildlife Service consider the feasibility, on a case by case basis, of closing public roads through national parks on days with catastrophic fire danger rating, to mitigate the risk of bush fire ignition in national parks.

That the NSW Government improve the protection of media and telecommunications towers around New South Wales by:
-increasing the asset protection zone around the towers on Mt Cenn Cruaich and other comparable sites to a radius of at least 100 metres
-conducting an audit of all New South Wales media and telecommunications sites to examine their fire safety in respect of land clearance, fire trails and fuel loads
-implementing a strategy to ensure that licensees of these sites fulfil all their hazard reduction obligations.

That the NSW National Parks and Wildlife Service remove from its boundary fencing policy and standard contract the condition that requires adjoining land owners to maintain a fence that has been damaged by trees falling from national park land.

That the NSW National Parks and Wildlife Service:
-ensure that where a park is adjacent to a rural land holding, its side of the boundary fence is cleared to the same legislative requirement as the land holding, that is, six metres
-examine the fairness of the policy whereby, in the event of a fire originating on national park land, the Service provides the fencing materials to construct or replace boundary fences, while the neighbour erects the fences.

That the NSW Rural Fire Service investigate mechanisms to enhance the predictability of megafires and how this information is communicated easily to the public.

That the NSW Government commit to and fund a long term program of prescribed burning based on the recommendation of the 2009 Victorian Bushfires Royal Commission of an annual rolling target of a minimum of five per cent of public land per year, and that the NSW Government commit to extending the funding for the National Parks and Wildlife Service five year hazard reduction program past 2016.

That the NSW National Parks and Wildlife Service adopt an interim fencing agreement in the immediate aftermath of a fire. This will enable emergency and interim works to commence, but features such as length, fencing components and site of the fence line are not binding. A final fencing agreement would be negotiated no earlier than six months following a major national park fire.

That the Rural Fire Service and National Parks and Wildlife Service consider amending their protocols for upgrading advices to higher levels to emphasise the significance and urgency of raising warning levels as soon as the potential dangers of fire to lives or property materially increase.

That the Rural Fire Service consider redrafting the disclaimer in its fire predictions to make abundantly clear where the potential errors or omissions may affect the prediction and how to detect them if they are there (for example, by comparing them with linescans) and what other factors (such as VLS) may affect the predictions and in what way.

That State and Local Government agencies maximise communication to the residents owning bushfire prone properties to be aware of their level of exposure by having access to the BAL relevant to their property.

Ensure future road infrastructure planning considers flood evacuation requirements throughout the Hawkesbury-Nepean floodplain.

Establish a dedicated group or body within an existing agency to provide a more integrated, coordinated and regional approach to land use, infrastructure and evacuation planning and flood modelling in the Hawkesbury-Nepean Valley.

Improve regional transport infrastructure to address current and projected flood evacuation capacity constraints and timelines.

Ensure appropriate consideration of flood risk in regional and subregional planning

Provide improved land use planning tools for managing flood prone land.

Develop a NSW Planning Policy and Guideline to improve land use planning practices on flood prone land.

That the NSW Rural Fire Service hold discussions with the Department of Planning and Infrastructure and Local Government NSW on ways to improve compliance with development consents under section 76A of the Environmental Planning and Assessment Act 1979.

That the NSW Rural Fire Service apply for funding from the NSW Treasury for the development of a multi-agency business case for a BRIMS replacement that includes internal management, risk communication, community engagement capability and publishing activities on websites.

That the NSW Rural Fire Service and the NSW Treasury explore ways to ensure that unspent hazard reduction funds be carried over to the next financial year in a timely manner and to ensure that hazard reduction funding has a seamless transition from one financial year to the next.

The Emergency Services Agency should develop and test administrative procedures for the communications systems used for the distribution of public warning and emergency alerts.

The Territory and Municipal Services Directorate should enhance internal monitoring of its implementation of bushfire management activities and spending under the Bushfire Operations Plan by routinely reconciling figures in this plan with those in the Directorate’s corporate financial system.

The Territory and Municipal Services Directorate, in consultation with the Emergency Services Agency, should improve its management of Land Management Agreements, with respect to rural leaseholders’ fire management responsibilities, by:
a) maintaining an up-to-date record of current Land Management Agreements;
b) undertaking timely reviews of Land Management Agreements, at least every five years;
c) clarifying responsibility for identifying and monitoring bushfire risk through Land Management Agreements; and
d) specifying bushfire management requirements in Land Management Agreements, as required by the Emergencies Act 2004 and the Strategic Bushfire Management Plan, and aligning these with any requirements under the Farm FireWise Program (refer to Recommendation 16).

The Territory and Municipal Services Directorate should annually (and on a cumulative basis) track and report on funds allocated for, and spent on, its Bushfire Operations Plan to the Minister for Police and Emergency Services.

That the Premier issue clear and unambiguous guidelines to all Government Ministers specifying the timing of notifications to the public of any matters that may affect public health or safety.

The Committee recommends that the responsibility for land management issues lie within a single portfolio, specifically the Minister for Territory and Municipal Services.

We recommend that NSW Health continue with its good work and continue to improve communication mechanisms with those, such as GPs, likely to be affected in major infectious disease outbreaks.

That the Department of Primary Industries continue to pursue improvements to consultation with industry and accountability mechanisms to further build trust between industry and government, thereby enhancing the effectiveness of the OJD Program.
The Committee notes that the new governance arrangements for the OJD Program include the appointment of a Fund Administrator. The same requirement will apply to any future disease control program. The Committee is concerned that producers may have been unable to readily access information regarding the expenditure of levies for the OJD Program and other animal health programs, particularly when multiple sources of funding are involved.

The Committee encourages the Department and the Rural Land Protection Boards to discuss the need for funding of poultry surveillance activities in the context of reviewing the Memorandum of Understanding between the two parties.
While some sectors of the industry are concerned with Government’s expectation that primary producers will contribute funds to the management of animal diseases, the Committee considers this is in accordance with the economic principle that the beneficiaries of services should pay for them. The processes for establishing disease control funds require the consultation and commitment of affected producers and have robust accountability processes.

That the Department of Primary Industries restore the level of discretionary testing funds provided to District Veterinarians to previous levels and maintain these in the future in real terms.

That the Department of Primary Industries consider applying discretion to the use of user charging policies for testing in times when farm incomes are affected by external circumstances such as widespread drought.

That the Department of Primary Industries should provide specific information on levies to contributing producers through a separate document, rather than rely on standard audit documents and annual reporting requirements.

That the ACT Government consider taking measures to implement the provisions of Australian Standard 3959, Construction of Buildings in Bushfire Prone Areas, for the ACT urban area

That a system of public warnings that uses grid references shown on the maps in the Canberra telephone directory be adopted

That the Emergency Services Agency conduct investigations - and liase with emergency services agencies in other jurisdicions - in order to ascertain what technologies exist and are effective for use in disseminating warnings and associated information to the community of the ACT

That the Emergnecy Services Agency publicise and demonstrate the use of the Standard Emergency Warning Signal and provide to the community adequate explanation of the application of the signal. This should occur at least annually, in conjunction with any pre-summer fire awareness initiatives

That the ACT Government allocate sufficient funds to enable full-time and volunteer firefighters to participate in relevant courses and programs

That consideration be given when building to the positioning of outbuildings around residential structures such that their potential impact on the main structure is reduced

That the Australian Federal Police and the Emergency Services Agency agree on a policy on community safety and evacuation during bushfires, based on the Australasian Fire Authorities Council position outlined in its paper Community Safety and Evacuation during Bushfires. Community education programs should incorporate advice on this, including the ‘stay or go’ policy

To arrange with settlers who live on hills or have a clear view, and are connected by telephone, to act as " look-outs ", and to communicate with the brigade in the case of fire.

To link up fallow paddocks and natural fire breaks by ploughing or burning breaks through private or public property, roads, &c.